Cricket Wireless Authorized Retailer in Salem offers cell phone plans tailored to fit various lifestyles, featuring unlimited talk, text, and data without an annual contract. Customers frequently praise the exceptional service provided by the staff, particularly Collin and David. Collin is noted for his outstanding customer service skills and ability to resolve issues quickly, making customers feel welcomed and valued. He has helped many, including assisting with difficult transitions from family to individual plans and resolving long-standing problems with devices. David also receives recognition for his professionalism and helpfulness, especially when assisting elderly customers. Overall, the store is highly regarded for its friendly and efficient service, making it a preferred choice for many.
Collin the manger has the best customer service! He helped me so much when trying to switch my phone service
November 2025
I have been to several Cricket stores for help but the gentleman at Commercial St at Cricket is unbelievably helpful, he should get some kind of reward for all he does to help people. Bless him 🙏
October 2025
I had a very nice conversation about school with the employees and they were both super nice.
