Verizon's store in Salem offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. With options for in-store appointments, online orders, and convenient pick-up services, customers can easily access what they need. Reviews highlight exceptional service from staff members like Jake and Savannah, who are known for their knowledge and dedication. Customers appreciate the time taken to resolve issues and answer questions, often going above and beyond to ensure satisfaction. Many express gratitude for the friendly and respectful assistance they received, making them eager to return. Overall, Verizon is recognized for its outstanding customer service and commitment to helping individuals navigate their technology needs effectively.
Rick was very great definitely recommend great dude
December 2025
Very friendly & helpful staff, i been with Verizon for 30 plus years
November 2025
My daughter made an appointment to go to Verizon to get on her own plan. She, my wife, and I also wanted to upgrade our iPhones. We were lucky to have Alex as our onsite tech. He was efficient, professional, and affable. Top notch customer service and we were out of there in an hour. Thanks Alex for the amazing service!
