WaFd Bank is known for its incredible and great customer service, with staff described as very kind, helpful, understanding, and friendly. Customers report feeling important and valued, not just like an account number. The bank makes processes like setting up a new account very easy. Their employees are recognized for going the extra mile, providing excellent help with accounts and even proactively foiling fraud attempts to protect customers. Many choose WaFd because of their community involvement and care for the neighborhood. Customers are happy with their choice and highly recommend the bank for its straightforward solutions and personal touch across all platforms.
Brooke was great with communication and went above and beyond to help with my business needs. I look forward to working together long term. Highly recommend!
September 2025
Julia has been a big help to me. Seriously, if you want efficient and friendly service, WaFa on Broadway in Salem is the place to go.
September 2025
Friendly and helpful staff — a great banking experience!
