Victra is a Verizon Authorized Retailer located in Newberg, OR, dedicated to providing an excellent experience for its guests. The store offers a variety of wireless devices, including phones, tablets, and accessories, and aims to connect technology to life in a trustworthy and enjoyable manner. Customers frequently praise the knowledgeable and friendly staff, such as Erica, who is noted for her helpfulness and expertise. Gabe is also recognized for his patience and ability to assist multiple customers effectively, ensuring everyone feels attended to. Ryan and Cheri have been commended for their friendliness and support, with Ryan receiving specific praise for helping with technical issues. Michael, the store manager, is described as cooperative and down-to-earth, making customers feel comfortable and well-informed. While some customers have experienced confusion with new products, they still express high satisfaction with the service. Overall, Victra in Newberg is characterized by its great customer service and a commitment to helping guests navigate their technology needs.
Manny, at the Newberg Verizon store is absolutely the best. I've taken my problems to Sherwood Verizon and got nowhere and took forever. Manny address them one by one and I was back in my car headed home in about 20 minutes. His boss would be wise to give him a raise
August 2026
Aiden was great! We had a much better experience here than we did at T mobile.
August 2026
Went in for a phone upgrade and everything went quickly and smoothly. A week later I went back in to upgrade my wife's phone and Aiden gave us the best deal possible both times. Exceptional customer service! Would highly recommend.
