Victra is a Verizon Authorized Retailer located in Newberg, OR, dedicated to providing an excellent experience for its guests. The store offers a variety of wireless devices, including phones, tablets, and accessories, and aims to connect technology to life in a trustworthy and enjoyable manner. Customers frequently praise the knowledgeable and friendly staff, such as Erica, who is noted for her helpfulness and expertise. Gabe is also recognized for his patience and ability to assist multiple customers effectively, ensuring everyone feels attended to. Ryan and Cheri have been commended for their friendliness and support, with Ryan receiving specific praise for helping with technical issues. Michael, the store manager, is described as cooperative and down-to-earth, making customers feel comfortable and well-informed. While some customers have experienced confusion with new products, they still express high satisfaction with the service. Overall, Victra in Newberg is characterized by its great customer service and a commitment to helping guests navigate their technology needs.
Josh was GREAT assisting me on getting my new pixel pro up & running . He was very informative & helpful. Aiden also was wonderful on helping out with trouble shooting on an app we were transferring. Finally got it. Thanks to both of you.
April 2026
Guy helped me with everything I needed. Thank you bro im getting a replacement shipped 1-2 days.
April 2026
The guys there were top notch. They walked me through the problem and completely fixed it