“I was nervous about going after reading the poor reviews, but was pleasantly surprised. I had an appointment and checked in on the kiosk machine which was easy. It gives you the option to stay in the waiting room, or in your car and receive a message when they are ready for you. I chose to wait in the car since I had my 8 year old with me. I was expecting and dreading to wait an hour after hearing some people talk in the waiting room and also reading the reviews, but I received a message to return to the waiting room shortly after I had checked in. The phlebotomist was friendly and helpful and also cared to ask how I was doing while drawing my blood. Overall great experience!”
“The lab is extremely busy. Highly recommended using the quest app to make an. appointment , it's user friendly. Phlebotomist are friendly, do a great job keeping on schedule. RiverBend Lab.”