NAPA Auto Parts - Springfield Auto Parts is a trusted business serving the greater Springfield, OR area with a wide selection of quality parts, professional tools, aftermarket accessories, and car care products. The staff is known for being helpful and friendly, often going out of their way to assist customers, including those who may need extra help or are not familiar with automotive parts. Customers appreciate the fast, pleasant, and competent service, with some mentioning that staff members are consistent and easy to communicate with, whether on the phone or in person. The store offers practical services such as borrowing tools in the parking lot, helping customers get their vehicles back on the road quickly. Many reviews highlight the store’s good deals and the NAPA Rewards program, which helps customers save on future purchases. Although the store can be busy at times, customers understand that wait times are part of the experience. Overall, NAPA Springfield Auto Parts is recommended for auto care needs, trusted for its helpful service, good prices, and knowledgeable staff.
Didn't have what we were looking for but they said in the future will have it. Let us know that their other store in Eugene did have it in stock, so we made our way over and picked it up there. Very help and forward thinking to provide customer service!
June 2025
Prices are higher than most places, but majority of parts needed are in stock
June 2025
This place was very helpful. I really appreciate Chris c he was super helpful
