Post Offices in Springfield, OR

“I have a PO Box so am here frequently. The staff is always friendly. On occasion I have had a missing package but allowing for human error & giving grace, everything was found within a couple days. Once, someone had to physically look at images of all the packages which had arrived on a particular day in order to find my tiny package that had been mismarked. Another time, a priority envelope sent to me was incorrectly addressed & had been to Portland & back & was stuck in a loop because of the insufficient address. A call was made to the distribution office & I was able to collect the envelope! Being understaffed, I appreciate that such attention was given! I like that it's a small office and that I am known. Presents a small town feel.”

“I was surprised to see such negative reviews for my go-to post office! I love visiting the Gateway location because parking is usually abundant, and the people there have been in the postal business for a long time and can answer any question.”

“First, our mail delivery people are great. The office was a bit tricky to figure out. Hope my pictures help someone else.

The office:
There are only 2 handicap parking spaces and 1 normal one. It looks like everyone else parks in the mud… So this means jumping the curb or driving over a crosswalk. The curb is all red Fire Lane by the retirement facility, so no parking along there.
Anyway, they open at 11, and it’s just a postal pickup window for missed delivery pink slips.

As far as the delivery, my packages are often early, sometimes late. But when it’s pouring rain, they put them in plastic bags before setting them by the door. Never had anyone do this, but it is so greatly appreciated. They’re friendly out our way. Sometimes packages are a bit worse for wear, but when those boxes come from far away, I know MANY hands have touched them, so I’m not blaming my delivery crew. I think we’re pretty lucky in the delivery department. And I’m almost always here, so when the dog sees them, I do. They’re always prompt and respectful. So thank you for that.”