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“My time in the store was quick and easy. When I came across trouble with shipping my item off, the store employees help me through the issue until it was resolved.”
“Two hours before my passport appointment for my sons, the post office let me know their camera was broken and suggested we go to fed ex on Beltline in Springfield. I knew (and any parent of an autistic child knows) this was going to be a disaster at best.
We got there and I ran in and explained my situation. Said I had an 18 year old as well as an autistic 7 year old that needed pictures quickly, as we had just found out the post office could not take them. Katie got my 18 year old in and out no problem, and hung with me as we tried to get the 7 year old to look at the camera, hold still, and not show his teeth. These is a Japanese saying ( 網の目に風とまらず) or you can’t catch wind in a net. This idea is pretty similar to trying to get a passport photo from my seven year old.
Katie didn’t give up, was so kind, patient, and wonderful, when I’m sure she had 50 other things she needed to be doing. She just rolled right our craziness like it was a normal Tuesday. Having a generally loud autistic child, we don’t usually get this amount of kindness and Katie deserves to be commended for it. Fed Ex needs to give her a raise.”
8AM - 10PM
6 W Q St, Springfield
Shipping Centers
“I went in because I needed to ship a package and I needed it first or overnight, but it was too expensive. He looked through all of the prices for my package for what it would cost and I had to choose ground but he was polite. He was patient and I think I’m gonna go there from now on when I have to ship a package”
“I go to this post office regularly and the things these employees have to put up with is incredible. They’re often short staffed and don’t take breaks like they’re owed. Peoples lack of patience, demeaning attitude is a thing here but thank you to everyone who shows up with patience and kindness.”
“I didn’t see much of the interior but it looked nice and and the woman at the counter was very nice and helpful. She arranged a pre-delivery call to give me a two hour delivery notice which is so much better than before 8:00pm.”
“My favorite post office, ever! The staff is so nice and helpful. They go above and beyond to make sure their customers are happy. Example, I needed to send a letter with a key and used a forever stamp, but unbeknownst to me, it was not enough postage. I didn’t have my debit card or cash on me. The postal clerk told me not to worry about it - she had my back. I am forever grateful to her. She also had warned me in the past not to park in the parking lot next to the USPS as they started handing out tickets. Mike also is very helpful and they both always have a smile ready when I come in.”
9AM - 5:30PM
5729 Main St, Springfield
Shipping Centers
“Bill is one of the friendliest business owners I know. He's very knowledgeable in his field of expertise and makes sure to train his employees well. If you're ever in the need to ship a package or just mail off a letter, Pak Mail is the place to go!”
“First, our mail delivery people are great. The office was a bit tricky to figure out. Hope my pictures help someone else.
The office:
There are only 2 handicap parking spaces and 1 normal one. It looks like everyone else parks in the mud… So this means jumping the curb or driving over a crosswalk. The curb is all red Fire Lane by the retirement facility, so no parking along there.
Anyway, they open at 11, and it’s just a postal pickup window for missed delivery pink slips.
As far as the delivery, my packages are often early, sometimes late. But when it’s pouring rain, they put them in plastic bags before setting them by the door. Never had anyone do this, but it is so greatly appreciated. They’re friendly out our way. Sometimes packages are a bit worse for wear, but when those boxes come from far away, I know MANY hands have touched them, so I’m not blaming my delivery crew. I think we’re pretty lucky in the delivery department. And I’m almost always here, so when the dog sees them, I do. They’re always prompt and respectful. So thank you for that.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Jessica and Cameron are FANTASTIC! They helped me figure out how to print a label and had some great recommendations for local restaurants. Glad to have moved to an area with such a great staff!
- We're not in Kansas anymore ;)”