Quest Diagnostics offers a range of testing services, including routine lab tests, pediatric specialty services, glucose tolerance tests, and COVID-19 antibody testing by appointment. Located in the Mohawk shopping center next to Albertsons, the facility is clean and tidy, with operating hours from Monday to Friday, 7:00 am to 4:30 pm. Patients are encouraged to schedule appointments through the website, QuestDiagnostics.com, which also provides tips for test preparation. The staff at Quest Diagnostics has received praise for their professionalism and care during procedures, particularly during blood draws. However, some reviews indicate that the facility could benefit from additional staff to better serve the community's needs and reduce wait times. While the check-in process via the self-service kiosk is generally smooth, it may be challenging for elderly patients, who may require assistance. Overall, Quest Diagnostics aims to provide a quick and easy experience for patients, especially when appointments are made in advance. Those who walk in without appointments may face longer wait times.
I requested my standing order which I do every 2 weeks and by name. The tech drew the wrong order. Caused me to reschedule a shot based on lab results!
May 2024
Facility was clean and tidy. I had 1010 appt with 2 Phlebotomist on staff and 3 ahead of me I was seen at 1040. Make sure appropriately staffed. Peoples time is valuable. Gentlemen that helped me (Mark/Dave?) was very professional and gentle. Will definitely return for our future lab work.
May 2024
I appreciate being able to make an appointment and not having to wait.
