Costco Tire Center is a business where customers can get tires installed and serviced. The staff at the tire center are generally friendly, informative, and helpful, ensuring customers receive the correct tires and guidance on maintenance. The tire change process is efficient, often taking around one hour, and staff members are courteous, providing useful advice on tire care, including refilling with nitrogen. Customers appreciate the organization and cleanliness of the store, which is often newer and well-maintained. Ordering tires online and delivering them to the tire center is a convenient option, with staff ensuring the right tires are provided. However, some customers have experienced long wait times, with appointments taking up to four hours, making the process frustrating, especially when needing quick service or warranty repairs. The store also offers amenities like gas service, though signage could be clearer, and the parking and gas lines can be crowded. Aside from tire services, the store features a variety of products, including meats, wines, and seasonal treats like pumpkin pie, which customers enjoy. Overall, while the team is friendly and the store is well-organized, potential wait times and staffing issues may affect the customer experience.
I purchased new tires recently and the tire center was very fast! They only took 30 minutes when they estimated 1.5 hours. Both people who helped me were extremely friendly and helpful as well! They offer retorquing after 25 miles and tire rotation after 5k miles as well!
October 2025
Ordered tires online, and they were able to install them well with no issues. The waiting area you have is the food court though, and it's small and cramped. Otherwise, service was great.
September 2025
Save $80, but miss out of the great service at the traditional tires center, promise a one hour installation , Reality takes more than an hour and a half
