Costco Wholesale is a members-only warehouse selling a huge variety of items. Reviews note good prices on useful products and a quick, breezy return process. Employees are generally described as friendly and cheerful. However, some location-specific issues are reported. These include an overly busy parking lot, a food court system with long lines, and occasional customer service problems where staff can be pushy about membership upgrades, making some shoppers feel uncomfortable. Some shoppers also wish that phone inquiries about product availability were more accurate to avoid unnecessary trips.
