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“I have been an Oregonians CU member since 1989. All along the way I have experienced wonderful people who go above and beyond to help me. Darline Rucker is one of those people. Someone attempted to hack our account last week and she jumped right on to lock things down and set us up with a new account. She then walked us thru all of the steps needed to facilitate our on line banking needs. If I could give more than 5 stars for her I would!!”
“As a first-time homebuyer, I was fortunate to have been assisted by Todd Twardowski. He was incredibly helpful in exploring various options to assist me in purchasing the house. He took the time to thoroughly explain each step of the process, ensuring I fully understood my choices and felt confident in my decisions. Todd was always prompt in responding to my questions, and his proactive approach kept everything on track. His professionalism, expertise, and dedication made the process feel seamless and manageable. I truly appreciated his support and guidance throughout the entire journey.”
“Oregonians has really great customer service and probably the best auto loan rates in Oregon. (The dealership I went through couldn’t believe the pre-approved rate I came to them with). I’ve just gotten my second auto loan through Oregonians, and absolutely love what they offer and how easy they make the process, from the pre-approval step (thank you Kailee Wood!) all the way to securing the loan (thank you Emily Purdy and team!). Keep up the great work!”
1 - 5PM 9AM - 12PM
1615 SE Bybee Blvd, Portland
Credit Unions
“Friendly, neighborhood credit union. I love this place, so glad to have a branch nearby. I opened up an account here as a second credit union to stash my doubloons (hehehe), and such friendly, nice people. The service is great, the staff is nice, and their online services are excellent. There's not much to dislike here. Very nice and friendly credit union.”
“I recently worked with Gary Shimafukuro to go over a handful of loan options at Rivermark and he answered all of my questions quickly and efficiently and helped me find the best option for my needs. It was easy, secure, and quick. Thank you!”
“Stopped by this branch for the first time today, and the customer service was fantastic!
Jeremy is an absolute legend—super helpful and great to work with. Such a smooth and friendly experience!”
9AM - 1PM 2 - 5PM
7717 SW Capitol Hwy, Portland
Credit Unions
“I've had a great experience banking with Unitus since 2019. This new branch location could use a bit of extra staff or training, but overall I've had a good experience with the people working here.”
9AM - 5:30PM
17884 SE McLoughlin Blvd, Portland
Credit Unions
“Ben Garst saved the day! The details are long and involved, but Ben was super friendly and super helpful. He straightened out a complicated situation and really went the extra mile to make it work. Kudos!”
“It's nice when people know you by your name and Jen she's always been extremely helpful with answering any questions or helping with any situation I would recommend this bank over any other bank I've heard of I tell all my friends they should get a membership here if you don't have one at on point you should definitely get one”
“I'm going to blame the issue I had on my age. I'm elderly and anything technical will sometimes throw me off my game. I've been with this credit union since 1990, when it was known as Telco. I never used their regular app. I use their website to do all my banking, pay bills, etc. I also had their "card guard" ... which was an app which, they recently notified me, was going away and being absorbed by their regular app. I downloaded the app. When I went to delete the card guard app, it informed me all data associated with it would be deleted. I thought this was great and deleted it. Then, my Visa card was declined. Spoke first with Phil, who informed me I should have locked or deleted my credit card off the old app before I deleted it! I think Unitus could have shared that little bit of wisdom with their customers because it was then impossible to do anything about it. We could not download the old app again. It was gone forever. Phil transferred me to "customer service" where I became extremely frustrated with the person because she did not comprehend what my problem was. I gave up, hung up and called back the original number. Reached Marla. We played around with locking and then unlocking my credit card but when my card was declined again, she advised the only thing to do was to reissue my cards. The fastest way to do this was to visit my branch ASAP. Next morning, went into the Happy Valley branch of Unitus and met a lovely gal by the name of Evinne. I hope I spelled that correctly. She issued my new cards and because I did not know how to use an ATM, she walked outside with me and showed me how. That was so very kind of her! I have never had any problems with this branch. Everyone has always been helpful and kind every time I've gone in there. I will continue to do business with them as long as I am able. Thank you Unitus!”
“I have had nothing but amazing service from this team and just recently was approved to have my high interest loan transfer over to a 1.99% balance transfer which will alleviate so much monthly.
Kudos to Megan Bentley for this amazing service and help on the process.”
10AM - 5PM
25 Cornell Ave, Gladstone
Credit Unions
“Very family oriented feeling, the staff are very friendly and do a great job. Best credit rates in the area. I shopped around at several different credit unions and they have the best rate for auto loans. All you have to do is go inside with $25 cash and open an account. Union membership is not required.Also the location itself is beautiful right next to the river and good local restaurants, feels like small town 50’s America almost.”
“I recently visited OnPoint to start super savings accounts for my boys, and I couldn't be more impressed with the customer service! Cole went above and beyond to help us set everything up. He was incredibly patient as we walked through the process with each child, ensuring they understood how it all works and what to pay attention to. His knowledge and kindness made the experience enjoyable for all of us. We definitely recommend OnPoint for anyone looking to open an account! Thank you, Cole!”
“I just went in to the oak grove branch to get quarters. Transaction done and SANTA CAME ON and said for Xmas they will be giving me $100!!!! And they credited me it right there!!! Guys! Go to Embold Credit Union!!! Thank you Embold!!!!”
“Tristan is still a little new and learning, but he is SO happy and enthusiastic. Definitely one of the most pleasant and perky people I've interacted with in a while.”
“Very poor experience trying to refinance a new car. Due diligence wasn’t done even though I provided all the information and stated this was a new car that I hadn’t received yet that I would be refinancing. Wasn’t told that registration would be required to refinance with them until after they had already hard pulled my credit with their refinancing application. Can’t go through with the application even with my current lienholder provided a temporary registration card while I’m waiting for the actual registration to come in from the dmv. Application is expiring before I receive the registration. Now my credit score is 40 points lower due to the hard pulls and reapplying won’t give me the same rate as before.
Edited to 4 stars. Was given the wrong information again that I would have to reapply at a higher rate. Luckily after speaking again to the original rep, they found I was able to push it through because my registration came just in time and my initial credit pull had a separate expiration date from the actual application allowing for it be used again for reapplying at the same initial rate. A bit rocky but everything seems to be working out.”
9AM - 5:30PM
2915 SE Oak Grove Blvd, Milwaukie
Credit Unions
“Wonderful experience! I had a ridiculous amount of chain, and small bills I wanted to exchange for large bills. It turned out to be a huge project because the money counter would not read the bills. (My fault they were crinkled) Jasmye Dixion was extremely helpful and patient making the experience fun! Now I am all set for my trip! Great customer service experience!”
“I’m an attorney. I moved my accounts to OnPoint after seeing how easy it was for my clients to handle trust and estates matters at OnPoint. I use the Tigard Fred Meyer brand and routinely have 10 or more open accounts. The staff is awesome! They are always welcoming, competent and efficient.”
“This bank made getting my car loan a breeze! The process was incredibly smooth, and the staff guided me every step of the way. Their commitment to customer satisfaction is commendable. I highly recommend this bank for their excellent car loan services. Five stars! ⭐⭐⭐⭐⭐”
2 - 5:30PM 9AM - 1PM
18821 SE McLoughlin Blvd, Milwaukie
Credit Unions
“This Credit Union has the best staff, and loan rates around. My husband and I were looking for a Home Equity Loan to build our garage. They were awesome very quick and low fees. I can't tell you how easy they made the process. We built our garage and we are so happy we got our loan at NWPCU!”
9 AM - 5:30 PM
17055 SE Sunnyside Rd #126, Happy Valley
Credit Unions
“Had a really great first experience with Sok at this location. Extremely efficient and was able to complete several tasks I brought in very concisely. OnPoint is very clear about their fee schedules and seem to be really customer focused. I can see why they are so recommended.”
“I love doing my banking here. The staff is very polite and helpful. The only reason I give 4 stars instead of 5 is because they are not open at all on Saturdays. I usually get paid friday and work until 6pm which means I have to wait until Monday to cash my check. They also don't offer atm deposit.”
9AM - 5:30PM
8854 SE Sunnyside Rd, Clackamas
Credit Unions
“I’ve been a customer of OnPoint for many years now, and I can confidently say they’ve exceeded my expectations time and time again. From the moment I opened my account, the process was smooth, and the staff was friendly, knowledgeable, and genuinely helpful.
Customer service is always on point ?”
9AM - 1PM 2 - 5PM
805 E Berkeley St, Gladstone
Credit Unions
“I see a lot of not so great reviews. Let me just say, this bank is a great bank. It may be small at this branch but they’re always helpful and knowledgeable. I’ve never had any issues here and am proud to continue to conduct my business with them.”
“I so appreciate Onpoint where we’ve banked for years. We now live overseas and occasionally have a few banking questions/issues.
Tara Cunningham, the Sellwood branch manager, is always there to help. Recently our credit card was stolen; she was immediately there to help and expedite new ones.
The “old fashioned” customer service offered by Onpoint is so appreciated especially after years of banking with a much larger bank.
Thank you Onpoint Community Credit Union!”
“I made a mistake and accepted a fraudulent check into my account. Reported it right away when I realized the mistake and called, the fraud department froze my account. But told me I could go into the branch in the meantime if i needed some cash. Went into this branch where they (after some time were able to help!)”
“Laurie Baker did an amazing job opening a new business bank account for me today. She navigated the new system, which was not easy, while maintaining a positive attitude. Thanks Laurie!”
“I went to the Division branch for a one year certificate of deposit. Janelle, the customer service rep, was friendly and courteous in setting me up. I gave all the usual info to open the CD account but was then informed a credit report couldn't be pulled as I had frozen out inquiries on the credit reporting providers. This really irritated me. I have never had this credit check requirement at any other financial institution when depositing funds for a CD. I wasn't there to open a checking account, get a car loan or mortgage. I was there to GIVE them a $100,000 deposit on a CD.”
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“Previously had given Advantis a less than great review based upon some issues we were having. However after escalating the issue enough, they have resolved our concerns and we are happy to recommend Advantis.”