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“Jacob was extremely helpful! He was incredibly fast with helping me set up a new phone, made sure I got the best plans and deals. I had just an absolute pleasure working with him.”
“Leander helped to get my iPad fixed in a jiffy. They normally charge money but he was kind enough to help me and wave the charges. I highly recommend going there.”
“Evan took on the painstakingly long task of transferring what he could from my damaged external hard drive to another. I am so thankful to have had someone who is both incredibly patient and helpful! Highly recommend and would go to again for help 110%.”
“The repair was completed swiftly and efficiently, and now my tablet charges perfectly. The cost was reasonable, and they even offered a warranty on the repair. I’m thoroughly impressed with the quality of service.”
“I had to leave the gateway store to come to this store on Burnside Ernesto was able to help me out well the manager at gateway was busier wanting to take his lunch than to help me set up a phone he sold me terrible service from gateway Joseph. Ernesto was great help me transfer all my stuff in a couple of minutes”
“This is the spot! I have been struggling with my phone for 3 days, trying chat and phone support, tried another store nearby and everybody said they could fix my problem but ended up making it worse. Nathan was the only person who was able to actually fix my phone issue. It didn’t cost anything when one of the other stores were trying to charge me. He stayed open late to help me out and was able to handle it like it was no big deal. He was friendly, knowledgeable and obviously skilled at his job because he was able to hold a lively conversation with me while simultaneously saving the day! If I could give more stars I would!”
“Not going to lie,..came in to check on account and ended up getting a new phone. The people that helped me Payton and Florian customer service agents were absolutely awesome!! Thanks for your help!!!”
“Huge shoutout to Jordan and Michelle. Upgrading to my Fold 8 was completely seamless, but the real highlight was the level of service. Working a few blocks down, I know firsthand this neighborhood isn't the easiest environment to operate in—yet these two handle it with absolute composure, sharp expertise, and elite hospitality. Hands down some of the best customer service I’ve experienced in years. If you need anything phone-related, skip the runaround and go straight to Jordan and Michelle. Absolute legends. Love the new Fold 8!”
“This AT&T store in Gresham was awesome! Cody was very knowledgeable and very helpful. My previous experience was at the AT&T in Cascade Station and it was not a good one. Lack of knowledge lack of interest in helping”
“We came in today to get a sim card switch and expected to have to pay extra money. Jarred took the time to not only give us the best possible price and deal on their services, but was also super patient with my husband's multiple and kind of nitpicking questions.”
“I came into the store clueless about switching my data from my cricket phone to my new phone. Emlyn was a Godsend she did it for me and showed patience and professionalism. She's a gem! Thank you Emlyn”
“Skyler went above and beyond helping me to extract 7800 photos from my phone to a USB and then transferring my phone data to a new phone. She also recommended and then apply a liquid shield to the new phone to add extra durability. I was a walk-in, still was immediately helped, then I was out the door with no stress, thank you!”
“Best phone purchasing experience I've had. Landen happily answered all my questions and met with me at a convenient location to pick up my new phone. If you are looking for a new phone for a great deal or if you need a repair service, you should seriously consider Phone Xchange.”
“Today I went to the cricket Cellular store to get my new phone set up the young man who helped me yesterday he told me I could come back today but he was gone but the other salesman he was Hispanic I can't remember his name but he was a very good help for me he has very good customer service and I had my dog with me and my dog liked him too I give this young man a five great job keep up the good work 😄”
“Aidan was absolutely fantastic! He is incredibly patient, friendly and passionate about his work. He took the time to understand my needs and was supremely helpful in picking the perfect plan for my situation. I couldn’t ask for a better experience. Highly recommend!”
“Nicole was amazing to work with! So polite, efficient and professional with a great sense of humor! She made the process that nobody likes in a great fun way! I recommend Nicole with a 10 star if I could!”
“Angelo has been amazing today!!! He saved me money, he listened and answered my questions, and was super kind and funny when I went into the store. Thanks so much Angelo!!!!!”
“Massive shout out to the guys at this location. I was having trouble accessing my brother's phone after he passed away, and they were able to help me without any hassle. They were super knowledgeable and friendly, and made sure that all of us (four separate parties in that small office, but it worked) in there at the time knew we were important and they would be with us in a short time. Waited about ten minutes as 4th in line, so cannot complain about that at all. Thanks again to the guys there!”
“Best service i would never go anywhere else I will recommend to ask for Hector he is been there forever and I always see him taking care of people every time Im there”
“Elijah was able to help me with issues I had with my phone service that 2 other Verizon stores weren't able to. Big ups to his knowledge and helpfulness throughout the entire process. 6 stars of I could!”
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“I am very pleased with the help I received from the Verizon representative. It was a very good customer service experience and the representative fix the problems I was having with my phone. I would definitely recommend them to anyone that would need their services.”