Victra, the local Verizon Authorized Retailer in Woodburn, OR, is committed to providing the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way.
Customers have praised the exceptional customer service they have received at this Verizon store. Tony C., in particular, has been commended for going above and beyond to assist customers, even visiting a customer's home after work to help resolve a connectivity issue. The staff has been described as very courteous, helpful, and patient, answering questions and providing valuable information to customers.
Customers who have visited the store have expressed their preference for the in-store experience over dealing with the online Verizon store, where they have encountered issues with misleading information. The Verizon store in Woodburn has consistently exceeded customer expectations, with the staff earning kudos for their dedication and commitment to ensuring a positive customer experience.
Anna was very professional and knowledgeable of the phones and details we needed explained. We never felt rushed and she was extremely helpful in our decisionaking.
September 2026
Shout out to Tony at Woodburn Verizon! Most helpful man, twice! (Once when my phone crashed, then when I managed to lock the new one)
September 2026
Great customer service and great management At the local Verizon store