Mobile Phone Accessories near Aliquippa, PA

“Very good customer service coming from the team member Wyatt. He went above and beyond helping me find a new phone and getting me setup. I would highly recommend coming here and getting all over your technology needs and wants met. 10/10 highly recommended will be making this specific store and this team member who I go to every time.”

“I had a 3-year contract with AT&T for a Galaxy S23 Ultra with insurance, paying a ridiculous amount every month. For the first 2.5 years, I paid for insurance I never used. Then, I cracked my screen a few times. I submitted the claims to Asurion and chose the Monaca location. Every time, I worked with the manager, Dylan. This guy is excellent, incredibly knowledgeable, gets it done right, and actually gives a shit about helping people. These 5 stars are entirely for him, not the corporate business.I recently moved down to the North Hills area and cracked my screen again with just enough time for one last claim. I went to the closest store on McKnight Road, running a bit late for work, expecting the same service. Instead, it was awful. I explained the phone was dead and just needed a quick charge, and that I had an approved screen claim. I also mentioned my speaker was a little choppy at high volume and asked if they could check it. A female tech in the back said I'd probably just need a whole new phone. I told them to forget the speaker and just fix the screen. The guy told me it would take 6 hours. When I asked for a receipt so I could get to work, he purposely started dragging his feet, hitting keys, and walking back and forth. The receipt actually said it would only take 2–3 hours.I came back 6 hours later on my break. The female tech told me they submitted a claim saying I needed a new phone because they weren't allowed to fix the screen due to the speaker. She didn't know if I'd have to pay the $250 deductible. It made zero sense, especially since my phone was still completely dead—meaning they never even turned it on or tested it. I took my stuff and left.I called Dylan at the Monaca store. He literally walked me through calling Asurion to reset the claim that the McKnight Road store messed up. I brought it to Dylan, and he not only fixed the screen perfectly under the claim, but he also fixed my speaker for a very reasonable price.Dylan is the only person I trust. If it were up to me, he’d be running training for all these stores to fire and hire people who actually care.Right after this, my AT&T contract ended. I paid off the phone and unlocked it. While trying to jump through hoops to get my port pin to switch to a cheaper prepaid plan, my flawless, scratch-free phone suddenly started boot-looping out of nowhere and completely died. It is a massive, shady coincidence that it crashed the exact moment it was paid off and unlocked. I dropped it right back off with Dylan at the Monaca UbreakIfix to see if it can even be saved, because he's the only one who will give me an honest assessment. If you go to uBreakiFix, go to the Monaca store and see Dylan. Avoid the McKnight Road location at all costs”

“I had an outstanding experience working with Brendan Butler at AT&T in Moon Township/Coraopolis. From the moment I walked in, Brendan was professional, patient, and genuinely attentive to my needs. He took the time to listen carefully, understand exactly what I was looking for, and made sure every concern was fully addressed without rushing the process.

What impressed me most was his dedication to finding the right solution. He stayed focused, knowledgeable, and determined until everything was resolved perfectly. In a time where true customer service can be hard to find, Brendan went above and beyond and delivered an exceptional experience.

Brendan Butler is a tremendous asset to this AT&T store. His professionalism, communication skills, and commitment to customer satisfaction truly stand out. I highly recommend asking for Brendan if you want someone who genuinely cares about helping customers and getting the job done right.”

“Come down to the cricket store in coraopolis on 4th Ave so u can pay ur bill and talk with the manager he is really a good person to talk with. If u have a problem with ur phone he can fix it for u it's up to u”

“Before entering the AT&T store I was very nervous about transferring my videos to my new phone due to the fact that the videos were of my later mother. Christian and his new trainee Noah was very understanding and treated my photos and videos as if they were theirs. I was so relieved when everything was turned over without incident. We did run into a little issue but Noah would now give up until he figured it out. Nothing but Thanks here!!”

“John ( success) is an extraordinary customer service representative ,was very knowledgeable and fair! I recommend anyone who comes to this location to ask for John! John needs employee of the year and a raise! John is and outstanding assets to the company.”

“We stopped at the Verizon store on University Blvd. In Moon Twp. PA. We said we wanted to see if we could save any money on our account. Sebastian said he would be happy to help us. He showed how to get the most out of our account. He not only saved us money, he helped us with an upgrade. He was very knowledgeable and extremely patient. He set up everything for us and was very polite. We would definitely go back to him for anything else we would need.”