The AT&T Store in Allentown offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The staff receives consistent praise for being knowledgeable, polite, professional, and very helpful. Employees are noted for expertly assisting with adding service lines, transferring data, and answering questions without selling unnecessary items. They are also commended for their ability to multitask effectively and patiently address multiple customers at once, providing a great overall experience. The team is described as representing the company well and being a complete asset.
My phone went into lock down. Juan at the ATT store jumped into action. He was amazing and got me into a new phone with very little stress. Thanks Juan ! My wife will be coming in soon for a new phone.
February 2026
Great customer service, clear explanation, I’d love to deal with her again. Ty!
February 2026
Was at the store and they were very helpful in transitioning from Verizon to AT&T very knowledgeable highly recommend
