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9AM - 12PM
2002 Liberty St, Allentown
Banks
“Opened a personal account with this credit union and I love the staff.
The staff are very friendly and helpful and we are speaking as a customer service auditor.”
“We recently financed our first home with American Bank. Manny was very helpful and patient through the whole process! We can't thank him enough for making it happen.”
9AM - 12PM
4148 Tilghman St, Allentown
Banks
“Embassy Bank has excellent service and the best customer care I have seen anywhere from any bank, and a real local focus for the community and local customers. Five stars.”
9AM - 12PM
6379 Hamilton Blvd, Allentown
Banks
“Tracy at Embassy at Trexlertown is AWESOME! She has been helping our family with our accounts for years and we just love her! The whole office is wonderful and their customer service is Superb! Our pups love all of them too! Thank you!!”
9AM - 1PM
6084 Hamilton Blvd, Allentown
Banks
“Amelia Kupis was extremely helpful and attentive to my needs while opening my new account. She was extremely kind and had a great attitude the whole time! I would recommend anyone to see her and join first common wealth.”
9AM - 12PM
1142 S Cedar Crest Blvd, Allentown
Banks
“Recently Beth Haley at the Cedar Crest branch helped me out with a home equity loan. She made the process so easy, and she is just a nice individual. I’ve been banking with Embassy Bank for the past 20 years, and it’s this type of service that you just don’t get at some of the bigger institutions.”
9AM - 12PM
4200 Tilghman St, Allentown
Banks
“Great customer service! Brandon was awesome, personable, and so helpful!I went in very frustrated and ready to be done with Truist. He quickly fixed my problem and gave me great options and advice for the future. Not only did I not close my business account, I’m now considering switching my personal banking to Truist as well.This is not my normal branch, I came here when my regular branch wouldn’t help me. I will be coming out of my way to visit the Tilghman Street location from here on out!”
9AM - 12PM
1139 Hamilton St, Allentown
Banks
“Best branch ever!! Meilin Lazarde was such a great help spent 2hrs with me getting my business account an other affairs in order I can't put into words how helpful this entire bank was best experience ever!!!”
“I have been long time member here. First Commonwealth has provided Mortgage, Home Imrpovement, Car Loans, Credit Cards, CD's, ebanking, checking and savings account all at a very competitive rate and with outstanding service. I highly recommend First Commonwealth Federal Credit Union.”
“Great Credit Union. Very professional and very helpful with all my financial needs. That's why they are my primary financial institution. Too bad they're not open to everyone.”
“Went above and beyond to make opening a cd easy under unusual circumstances. Never in my 77 years has a banker called me at home until Angella. Outstanding banker and person.”
“I was on a time crunch during my lunch break Eliane was extremely helpful and knowledgeable. She informed me about being able to check my FICO score and also instructed me how I could set a digital wallet while awaiting the arrival of my replacement debit card. It was a quick process but I obtain so much information in that short period. My card information was compromised while on vacation. It has been very inconvenient and frustrating going through the process of reaching out to all my billing providers.With the help of Elaine she reminded me why I still bank with Wells Fargo. Thank you Elaine!!”
“Moving from a completely different area can be very difficult and scary. My wife and I were very nervous about choosing a realtor, because we wanted someone who had our best interests in mind. After meeting with a few realtors, we were extremely fortunate to have a family friend recommend Jessica Distler. Throughout the process, Jess always proved she had our best interests in mind. She answered every question we had, answered her phone whenever at all hours, and went out of her way to meet all of our needs. Jess stayed patient throughout the process and guided us to our perfect home. Jess demonstrated exceptional knowledge, negotiation skills, and professionalism. She also has a wonderful personality. She got us our dream home and made us feel comfortable and confident every step of the way. My wife and I would highly recommend Jess.”
“I've been going here once a day to deposit over 100 checks because I have issues with my online banking and the tellers here HAPILLY deposited them unlike the branch in Philly. Workers were kind and always greeted me gracefully.”
Closed
835 Hamilton St, Allentown
Banks
“I am writing to express my sincere appreciation for the exceptional service I have received from Ana, my dedicated bank agent. Her professionalism, expertise, and unwavering commitment to customer satisfaction have been truly impressive.
Ana has consistently demonstrated a deep understanding of my banking needs, providing personalized solutions and proactive support. Her prompt responses, clear communication, and friendly demeanor have made a significant positive impact on my overall banking experience.
I highly recommend Ana to anyone seeking outstanding banking services. Her exceptional performance is a testament to her dedication, work ethic, and passion for delivering top-notch customer service.
Please extend my gratitude to Ana for her incredible support. I look forward to continuing to work with her.
Sincerely
Arlette Seyossolo”
“The manager and the two top tellers there are excellent. They get these things done for you if someone can't they'll make sure someone else can assist you with your problems.”
“I’ve been a member for as long as I can remember. My company recently reserved a porch next to the FCFCU porch at an Iron Pigs game. I saw one of my favorite employees there and got a big hug! She’s downtown Allentown now but I now have Rachel at Union Blvd who I know since she was a baby. Always feel at home there!”
“I had a great experience at TD Bank. The staff were very professional, patient, and helpful throughout my visit. They took the time to answer my questions and made the process smooth and easy. I really appreciate their excellent customer service and would highly recommend this branch.”
“I went to this branch to see if I could get a temporary replacement card. I needed to make an online purchase. Bryan stepped up to help me. He took me aside and tried to get me a digital wallet on my phone. He also suggested other options for me. I hope this bank knows what a gem they have with Bryan. I work with the public so I know it can be difficult sometimes with all types of people coming at you. Thanks to Bryan for your kindness and understanding!”
9AM - 12PM
506 N 19th St, Allentown
Banks
“Buen servicio, buen personal, pero deben implementar otra polÃtica financiera para ayudar a las personas a saber ahorrar su dinero y ser más autosuficientes con sus ahorros.”
9AM - 1PM
1840 Airport Rd, Allentown
Banks
“Made an appointment online to open a joint checkings and savings account. Plenty of free parking available. From the moment we walked in, everyone was very friendly. After sitting for only about two minutes, Justin comes over and begins to assist us. Everything went well. Justin is very knowledgeable about everything chase has to offer and answered all of our questions. He is very professional and also has a great sense of humor, which made our conversations more entertaining. Hopefully chase will continue to treat us much better than wells fargo did. Thanks again.”
“Ryan was extremely helpful with the documents I needed to complete a transfer. Clearly familiar with his responsibilities to make this easy for me. My assets are in good hands.”
“The manager this location is always help me with everything he's been able to. Obviously it's a bank, and obviously they are there to make money. But my experience is if the bank ever makes an error, they take care of it. And if the error is on your part, they usually help on your account is in good standing”
“LONG time member..at least 30 yrs!Each & every time I go to one of the Branches ( mostly Hanover ave.) I am greeted with a Friendly Smile & Hello...and ANYTIME I have an issue its Always ttaken care of in a timely matterThankyou AFCU”
“(Translated by Google) Good bank, it is working on 8, in front of the Arepa Bicycle.(Original)Buen banco, está funcionando en la 8, frente a la Bicicleta Arepa.”
“Incredible institution absolutely super grateful for you guys getting me into my dream car !! Fast, smooth and extremely pleasant and awesome rates thank you ? Guys may God continue to bless you all !!!”
“Not one but all of the employee's who work at the Allentown location demonstrate incredible customer service. Hands down the best bank I have ever dealt with. Toby Rosko”
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“Always a quick and friendly interaction. Small community banking is so much easier and I find the perks and rates to be better as well. Happy to bank with embassy.”