Firestone Complete Auto Care in Allentown, PA has earned a strong reputation for reliable and friendly auto service since 1926. Customers appreciate their ability to handle major services such as brakes, alignments, and engine tune-ups with professionalism and without unnecessary upselling. The staff, including employees like Luisito, are consistently described as friendly, professional, and helpful, providing quick and efficient assistance. The shop is known for its quick response, often able to fix issues like flat tires within minutes, even during busy times or emergencies. Customers with disabilities find the service especially accommodating, as the team can quickly get them in for repairs without long wait times or appointments. The service team is responsive, keeping customers informed throughout the process and completing repairs in a timely manner. Despite staffing challenges during bad weather, the team maintains high standards of professionalism, affordability, and helpfulness. Whether for scheduled maintenance or emergency repairs, Firestone Complete Auto Care is recognized for its excellent customer service, affordability, and ability to get customers back on the road quickly.
My first time there for complete brake job, prices comparable with other places, So far, so good, no complaints.
May 2024
Very friendly, efficient staff. Good price on a hard to find tire size.
May 2024
Luis and the other mechanics there helped me get my flat tire fixed in a short period of time, luis was super friendly running both the front counter and the garage. I will definitely recommend this shop to friends and family.
