Firestone Complete Auto Care in Allentown, PA has earned a reputation for reliable and trustworthy auto service since 1926. Customers appreciate the transparency and detailed explanations provided by the staff, especially the service advisors and technicians. The team is known for being friendly, knowledgeable, and efficient, making each visit pleasant. Whether dropping in without an appointment or coming for routine maintenance, customers feel confident that their vehicles are in good hands. The staff, including specific trusted team members, treat cars as if they were their own, ensuring thorough care and attention to detail. Customers have praised Christian for his friendly and communicative attitude, especially when diagnosing issues like check engine lights or AC problems. Despite occasional wait times, customers find the service worth it because their cars are fixed properly, and they are kept informed throughout the process. Many customers who drive regularly for work or personal use value the honesty and clarity in explaining repairs and options. Overall, Firestone Complete Auto Care offers comprehensive auto care solutions, from tire sales and oil changes to repairs, making it a dependable choice for vehicle maintenance and repair needs in the Allentown area.
I came for inspection. Good, but very slow. Car was in a shop right as scheduled by appointment.
June 2024
Efficient and friendly service! The staff was knowledgeable and polite . Fair pricing and excellent communication throughout the process. Highly recommend for all your automotive needs!
May 2024
Great transparency and service by the service advisors. The aervice tech had also gone into detail about why my AC was not functional. Only gripe is that they waited until around the time I requested to pickup to do any work, but was done on time.
