Metro by T-Mobile receives positive reviews for its helpful and professional staff. Representatives are noted for being great, professional, and informative, helping customers with new phones and troubleshooting issues in a timely fashion. Many customers report being super happy and would definitely recommend this business. Some reviews advise being careful, noting skepticism about not receiving a receipt and not being told about phone insurance until after purchase. Overall, great reps keep customers happy.
Sujehile was the best! She really helped me with my new phone. I don't understand techno things so I was glad for her help.
November 2024
The Metro representative here at 1441 Allen St. was great. She helped me when the person at the Hamilton St. store just wanted to sell me another phone. Dear Metro by T-Mobile, great reps like Sujehile keep customers happy!
October 2024
Done business there a few times. The lady there working there is very helpful and very knowledgeable. Extremely polite