About Staybridge Suites Allentown Bethlehem Airport by IHG
Staybridge Suites Allentown Bethlehem Airport by IHG is a well-regarded hotel that feels like a home away from home for many guests. Visitors frequently praise the friendly and caring staff, especially highlighting the front desk team and manager, who provide outstanding service and make guests feel welcome. The hotel offers clean, spacious rooms that are well-maintained and accessible, making it suitable for various needs, including outpatient treatments and accommodating guests with disabilities. Guests appreciate the comfortable beds, stocked bathrooms, and the convenience of amenities like a good breakfast, evening social hour with food and drinks, and nearby locations for treatments and other activities.
The hotel’s service quality is often described as incredible, with staff going above and beyond to ensure a pleasant stay. Some guests mention the welcoming attitude of staff members, including a young lady named Jay, who provides a warm and heartfelt greeting. The breakfast is generally enjoyed, though there was an isolated complaint about moldy bagels, and some comments about the food service needing more attention to hygiene and etiquette.
However, there are a few concerns noted by guests. One experienced billing issues, with multiple charges and delays in refunds, which has caused some hesitation in future bookings. A minor inconvenience was noted regarding navigating the hotel’s layout. Despite these issues, many guests leave with positive impressions, emphasizing the helpful staff, cleanliness, and overall comfort of their stay.
A big shoutout to Alexis for the excellent service she provided during my recent stay. She is a multi-tasking superstar who also has an engaging smile and always a warm greeting!
August 2026
The room was spacious. The outdoor pool had comfortable lounge chairs, and the hot tub looked tempting. Nice selections of snacks available. Staff was friendly and helpful. Great location near the airport with a free shuttle. Will stay again!
July 2026
Great hotel over all , but not the best expierence . Make sure you confirm with the property when booking through a third party to avoid an awful night when not given the correct room .
