“I bought a jump starter last year and it defected one day after the warranty expired but they still honored it and gave me a new one. The employees were very polite and helpful.”
“I thought they were quite easy to work with. They coordinated nicely with the insurance and rental car companies. The whole process took a touch longer than I expected, but the work was well done.”
“I went in the other day to get wiper blades. I got a lot of help getting the blades. When I went home to put them on, I couldn't figure out how to replace them. I drove back down to napa and Patrick was amazing! He came out and replaced the wipers for me. I tried giving him a tip and he refused to take it from me! I'm forever grateful for the help from Patrick! All the employees there are really nice and don't try to sell you something you don't need. The store is clean and well organized! Jamie G. is also another amazing employee I'd love to give a shout out to. Thank you to all of you for all of the help you've given me!!”