Home Improvements near Avondale, PA

“Sam in the paint department is the BEST. Made the process easy and answered every question with ease. She knows what she’s talking about. This is the second time she has assisted my mom in the paint process and it’s been the same level of customer care.”

“Needed a new riding mower and Louis couldn't have been more helpful. Ended up grabbing a Badboy Magnum 54 and I couldn't be happier.

Highly recommend this store with it's wonderful staff!!!”

“Absolutely fantastic outlet. Just love the fact that you can practically get any tool/construction item/home fittings, etc. here. There's well catalogued isle wise sections, which makes it easy to find the item you're looking for. Staff are also helpful.”

“I want to recognize the outstanding customer service I received at the Newark Lowe’s.

Last weekend I placed a curbside order that I picked up at the Bear store. Unfortunately, I didn’t realize until I got home that I had been given floor model patio furniture. The pieces had numerous scratches, and the table still had a display stand attached. After two frustrating phone calls to the Bear store including being placed on hold and disconnected I was told my only options were to return the items or accept a 10% discount and the gentlemen told he he would give me a pat on the back. I was even told to drive to Newark to purchase new ones and then return the damaged items to Bear, which simply didn’t make sense.

Instead, I drove to the Newark Lowe’s, and that’s where everything changed.

Holly was absolutely amazing. She handled the exchange without any hassle, treated us with kindness and professionalism, and turned what had been a frustrating experience into a positive one. While we were there, we also purchased a new freezer for over $1,000. Holly had Gabe verify inventory, and he went above and beyond by helping load everything into our vehicle.

The Newark team reminded me why I continue to shop at Lowe’s. Their customer service, professionalism, and willingness to make things right earned my loyalty. Although I had two disappointing interactions with the Bear store, the exceptional service from Holly, Gabe, and an assistant manager at Newark completely restored my confidence in Lowe’s.

I drove from Maryland to shop with Lowe’s, and thanks to the Newark team, I’ll gladly make that trip again. Newark Lowe’s has earned my business. Thank you for taking care of your customers!”