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“Great customer service! I bought a big toolbox and the girl at the checkout followed me outside and helped me load it, without me asking. I hope we can keep seeing this type of genuinely helpful human interaction in stores in this ‘digital’ era!”
“We wanted to recommend LanChester Grill&Hearth. We purchased gas logs end of season to be ready for next winter. The technicians were very thorough, tidy and knowledgeable. Our new fireplace looks amazing. We’ve been repeat customers so appreciate their products and expertise!”
“Sam in the paint department is the BEST. Made the process easy and answered every question with ease. She knows what she’s talking about. This is the second time she has assisted my mom in the paint process and it’s been the same level of customer care.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Im a regular customer at the Parkesburg location and cant say enough about the staff here. Every visit i mean every visit im met with a staff that is always ready and willing to help. From finding a specific item im looking for to checking out. It seems they all have a perpetual smile. Its contagious. I would like to say thank you. In this day and age where youre made to feel like an employee is doing you a favor by helping these people are gracious and warm. Thank you again.”