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“By far my favorite UPS store! I use to live close to this location, but I moved about 40 mins away and I will still ride past any other location to come here. The whole staff is nice and very pleasant to work with. Amazing job Dan and the rest of the team :)”
“This UPS location is always clean, organized and staffed by friendly employees. It’s such a pleasure to visit! ??Parking: Since it’s on a relatively busy avenue, I usually need to double-park.”
“Can't say enough good things about Fishbox. They are always friendly, prompt, and organized and the space has a great vibe. It is such a relief to not have to worry about package theft by having packages delivered here. Worth every penny!!”
“Usually the employees all look miserable in other stores but not here. They were actually very helpful and as a mother who was carrying her son and had many packages in the next trying to prepare for a wedding. I was very upset that i had to return stuff but the one thing i did not have to stress about was how helpful they’d be, it was so quick and easy and i could not be more grateful!”
“I come here often with Amazon returns. The employees in this particular UPS store are excellent. They are always extremely friendly, knowledgeable, professional and courteous.”
“Katarina provided stellar customer service and exceeded my expectations! Went over and beyond excellence, totally professional! She was proactive, friendly, and skillfully resolved my complicated issue. I totally did not know what to do, and she saved the day with her shipping expertise. The Springfield, Delaware County UPS store is among the best places of business with the greatest customer service. They are truly an asset to the community.”
“I own a small business in the neighborhood and signing up for the package service at Stash Spot has been the best decision I've made for my business in the last year. I work with fragile materials and was always worried about getting package deliveries or having things stolen. I have so much less anxiety knowing that it is all taken care of. I get an alert on my phone and run over to grab my packages. Debbie is the best. Thank you!!”
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“I visited the Jenkintown store to ship two packages. Monica assisted me with shipping them. She gave me the cost and estimated shipping for Christmas. She was very nice and provided excellent customer service!”
9:00 AM - 7:00 PM
900 N Broad St, Philadelphia
Mailbox Centers
“Insanely Awesome....I ran to them at the very last minute for a big poster board photo and a huge collage of pics of my Mom for her 70th birthday....they completed and processed my order in less than 24hrs. I appreciate the patience & their friendly/knowledgeable expertise..... I'll definitely continue to go back to them for my next printing request.”
8:30AM - 4:30PM
3959 Welsh Rd, Willow Grove
Mailbox Centers
“Niki was on point this morning!!! Promote her! She was very polite and respectful. She knows what she is doing and can multitask like nothing I have seen. :) thank you for great customer service”
“I rarely write reviews, but this store has been such a positive experience for me. I go here a lot for amazon returns and usually have a toddler with me and they have always been helpful, efficient, and friendly.”
9:30AM - 5:30PM
2471 W Cheltenham Ave, Wyncote
Mailbox Centers
“The Service was easy and Amazing. The location is very good because I can do my shopping after finishing business with the Ups Store and the Staff is very professional.”
“Super friendly and helpful service and the owner has a very soothing voice which makes you feel right at home. He is helping ship a bunch of TVs to my studio to make it look big time. Thanks and will do business any day!”
“We have used Intelligent Office Philadelphia Center City for several years. We have been extremely happy with their services and their staff. They are professional, personable and great to work with! We went with them because they were very affordable, and stayed because they were invaluable to our business!”
“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”
“I work at a business a few doors down from the Bryn Mawr UPS store and live right around the corner. For security sake, I have all my packages delivered to this store rather than have packages sitting outside my apartment door. Just about every time I go in, they know who I am and have the package ready before I get to the counter. They have also occasionally walked the package over to my workplace unprompted. Every time I go in, the staff is so friendly. I pass the store on my walk back and forth to work and they very often give me a wave hello. Just a nice place all around.”
“Something I want to share because we always complain about problems but seldom give kudos to those who deserve it. This happened the other day on my return to LA from Philly at the end of a holiday visit to family. It was this UPS Store (store 4038) to the rescue. In the mayhem of bringing a dog, too much baggage, coats, shoes, etc through the TSA checkpoint at PHL on Wednesday, I left my MacBook Pro behind. Let me cut to the chase. Not only did TSA collect it and keep it safe in their lost and found, the next morning I got a lovely email response from them giving me 4 options for claiming it. I chose option #4: the UPS Store at the airport which works closely with TSA there to help passengers in these matters. Kudos to the TSA for being human, responsible and responsive. BIG Kudos to the UPS Store for not only picking up my laptop, but packing it safely and shipping it overnight. I got it 10am the next day, safe and sound. The people I spoke with at the UPS Store gave me clear and concise instructions and were very helpful. A private-public partnership that works. That's a good thing (tm Martha Stewart).”
“They exude such a positive energy every time I go in. A recent example: Michelle’s Notary service was perfect: patient, thorough and pleasant. She even pulled in other employees as witnesses as needed.”
“This place was ideal for my storage needs for one year. Everyone working here has been super nice; for example, I forgot to turn off auto-pay at the very end of the lease and they saved the check for me, called me about it, and allowed me to pick up the non-cashed check at my convenience. The loading bay and parking spots were super convenient for the moves, too.”
“Representative was very courteous and inquired if i needed anything else to be done today. She also took the opportunity to tell me about the other products and services that UPS provides.I have been to several different stores and i have never experienced such mannerism and the explanation of products and services. At the same time it was done with a smile on her face. Keep her”
“Takara was very helpful, and quick to act upon service. Rickell was very welcoming and approached with a smile. Miya kept the store very organized and kept the lines flowing. Dejuan made sure there was nothing out of order and everything was disinfected and sparkled. Kendra was very polite and answered any questions patiently”
“The employees at this UPS store are always extremely helpful and patient. Today Mya helped me return packages for one of my neighbors, who moved and has not yet updated their address. Simultaneously, a customer was being extremely rude to her, and she held her composure and handled the situation with grace. She was then able to continue assisting me without the rude interaction affecting her customer service towards me. Mya is an excellent member of the UPS team.”
“The employees at this store are ALWAYS so nice and willing to help! Since technology has gotten so complicated (in the world according to Nancy!) I never know what I'm supposed to do with the information that the retailer emails me with to make returns "EASY!" But the ppl here just take my phone so what needs to be done in seconds and I'm out of there! They never make me feel stupid! ?”
“The attention to my needs, the care with which they packed my shipment, (a valuable rare musical instrument), and the wonderful feeling of satisfaction I had when all was done!”
“I shipped 7 packages on Monday and Scott handled them all very quickly and efficiently. At the same time, he was dealing with phone calls and complicated questions from another associate. I appreciate the great service. And all my packages arrived on time for Christmas. Thank you!”
“I came in for an urgent, unexpected overnight outgoing mail delivery. NATE was amazing. He was so prompt, professional and the truck driver was a wonderful, wonderful lady as well. They facilitated everything even though I was there close to 630p as I was running all day preparing the package.Thank you for your kindness and professionalism”
“I have been coming here for over a year and at first the lines were insane and with COVID restrictions it seemed everyone was grumpy. However, in time as I frequented the location for shipping packages (because the local USPS is awful) and returning Amazon items I have grown to love the location. It’s convenient. It has a great card and packing selection. And team members remember you, are friendly and professional. They it easy for you to be loyal to a location.”
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“These guys were great. SUPER fast, super friendly, and super communicative - which is always important when you're trying to get precious cargo delivered! They also went above and beyond for me, not only accepting my particular requests for what I needed shipped, but then waiving some of the additional fees without even telling me. It wasn't until weeks later I realized they charged me less and it was a nice surprise compared to the usual bad surprises with shipping! 100% recommend them, and love how much they genuinely care about what they do. Thank you so much, guys!”