“My niece and I visited this location to look for a special fragrance for her beau. We wer helped by Mrs. Paulette and Mrs. Kathleen. This was an amazing experience to say the least. These ladies were very knowledgeable of the history and background of the fragrances that they were selling. Never have I had an experience where I learned so much about each fragrance that I smelled. Both ladies were so sweet, personable, and patient. If you want an amazing experience visit this location and ask for Paulette or Kathleen. You won’t be disappointed.”
“GO TO DONNA! First off, need to say that I did not purchase a bag from this boutique at this time, but the level of service I received from Donna was astonishing. I was hunting for a bag for my mom that was a seasonal piece and not available in most stores around us. I called the Chanel in Bala Cynwyd and Donna picked up and told me she would text me and keep me posted - and that she did! I can't explain to you how many SA's I've talked to that never follow-up after you give them your number, so it was shocking to me that she actually ended up texting me a few weeks later to say that the bag we were looking for was back in stock. I had ended up finding it in another store out of state before then, so I didn't need this one this time, but the fact that Donna actually followed up and promptly responded to all my texts means she has earned a loyal customer from now on - I'll be going to her for the rest of my Chanel purchases!”
“I had an incredible experience at this boutique! The girls knew me and my style and pulled a gown that was not only PERFECT for me but my daughter (my toughest critic) loved it too! I got RAVE reviews! Btw, it was the first and only gown I tried on! #Fabulous?”