Pets Plus is a friendly and helpful pet store known for its unique and varied inventory. The staff, including the manager, genuinely cares about their customers and the animals they adopt out, such as rescue dogs. They are praised for their attentive service and commitment to their mission, which includes prioritizing adoption over selling purebred puppies. The store is well-stocked with a wide range of pet supplies, including different kinds of food, toys, and special items for various animals. Customers appreciate the store's selection of specialized foods and products that are often unavailable at larger chain stores. They also carry animals like bunnies, guinea pigs, and reptiles, which are well cared for and popular among visitors. The staff is knowledgeable and attentive, especially when helping customers choose and care for animals like bearded dragons. While some mention a lack of grooming services for cats, overall, Pets Plus is considered a pet owner favorite, offering everything needed to keep pets healthy and happy.