The Verizon store in Bensalem provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free two-day shipping, or same-day delivery where available. Multiple reviews highlight exceptionally helpful and patient staff who resolve complex issues efficiently. Employees are noted for taking the lead on lengthy tasks, multitasking to save customers time, and providing warm welcomes. Specific instances include staff members helping to restore lost messages, finding solutions for upgrades without a trade-in phone, and patiently assisting with technical problems on a customer's device after unsuccessful personal attempts. Several customers mention switching their loyalty exclusively to this location following great experiences, with some explicitly recommending it over other Verizon stores where they had unpleasant or unsuccessful visits. The team is commended for spending considerable time explaining options and working to secure the best plans for their clients.
I had a wonderful interaction with Senior Manager, Kyree. Outside of the pleasant conversation, he was extremely helpful in solving my eSIM issue. I was in and out of the store in 10 minutes flat. Great experience!
February 2024
I purchased a new phone and lost messages from my mom who passed away and a gentleman who works there found a way to restore the messages I'm soooooooo greatful ?!!!
September 2023
Getting an update on my Samsung galaxy A53. Any suggestions ?
