“Alec did an excellent job. I came in on a Friday one hour before closing with a phone that was not working. Alec went over all my options with me and set me up with a new phone. He also made sure the new phone was operating perfectly before I left.”
“Had a difficult time getting the phone/service I wanted and finally came to this location. The woman working here was very helpful, helped me pick out the phone I anted and answered my questions about my plan. Thank you!”
“I'd like to give a shout out to Randdie and Isaiah for their truly impressive customer service. They spent lots of time explaining the options and working with me to get the best plan. I was very pleased with my experience here... Unlike two other Verizon locations where I had unsuccessful and unpleasant experiences. Randdie and Isaiah are the best! thank you!”
“Literally only take a min for me to park and get my drive up order. Great service! Fast! And the team member that brought my order out was friendly and professional with greeting and smile.”
9:30AM - 8:30PM
1867 Street Rd, Bensalem
Mobile Phones
“I went in with my daughter on Tuesday.. Melissa heip us she went above and beyond for us .her customer service was extremely wonderful..more employees should be like her .I went back today for help with my phone..Chuck V.. helped me with my phone..she was a pleasure..took care of me with a very friendly and caring personality..I love this store..these two employees made my T-Mobile experience a pleasure..thank you so much to these two awesome employees..”
“I was somewhat reserved in my thoughts about switching to Metro, but all my friends seem to like the service, and recommended that I try, so I recently stopped into their Street Road location in Bensalem.A young, friendly guy by the name of Sal listened to my extenuating tale of woe whereas I could not get my iphone unlocked, and how I had wasted money with Consumer Cellular's bumbling of how things were handled leading up to my lockout. Sal gave me frank, honest advice about my particular situation, and offered some suggestions that I could save money with in my quest to still keep my phone and switch over to Metro.After failed attempts at unlocking (no fault of Metro's at all) and me trying a bargain-basement phone I bought from Amazon (which kept shutting down whenever it felt like it), I decided to just listen to Sal's advice on purchasing a new phone, which was inevitable at this point. I loved his candor and sincerity... he'll give you honest feedback on whether investing in brand X is wise or not, and he'll back it up with information and facts. Ultimately, I got a new phone, a new phone line established through Metro, and a good few accessories at no charge, thanks to Sal's understanding and empathy to my situation.I'm a senior citizen on social security; every dollar counts, and I'll be spending any future phone dollars at the Metro by T-Mobile store in the Bensalem Center. Sal and his associate, Evelyn, are not only nice people to deal with, they really know their way around the technology of things. They even helped me start the transfer process of swapping all the information in my icloud storage, to my new phone. I could not have asked for any better customer service! I'm grateful for the care and compassion of both Sal and Evelyn, I'm very happy with my new phone, and I'll be the one echoing my friends' recommendations to Metro, and to this Bensalem store in particular.”
“I needed a new phone and I found it here. The service rep was great to talk with. There was never any point where I felt pressure to buy anything. That is what made the whole experience worth wild.”
“We stopped selling Boostmobile, I couldn’t find anyone to buy the my Boostmobile phones.I contacted one of their representatives and humbly requested if there is anyway they can take my phones back, I am willing to pay any restocking fee. To my surprise, they refunded me full amount back for the phones which were bought a year ago:)”
“I purchased a new phone and lost messages from my mom who passed away and a gentleman who works there found a way to restore the messages I'm soooooooo greatful ?!!!”
“I would Love to thank the amazing Cashiers and their team. Megan was moving us along in the self checkout. There was also a young African American woman. I wish I had gotten their names. I left $40.00 in the self checkout. I couldn't get anyone by phone, but decided to go back and give it a try, after I was done at dinner. This happened at 5:45 PM today. I went back 2 hours later. The Supervisor who it was returned to put it aside for me. The employees went out of their way to track it down and returned my $40 to me. Thank God for honest people. It was the next customer who handed it in. Thank you all!”
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“The staffs are helpful and friendly. We were there for a few hours since I had to download everything to my new phone. I didn't know it downloaded all the pictures from cloud 1 as well. Smh”