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“OMG never in my
Life has a bank been so accommodating let alone actually let me in after they were closed and they had every right to turn me away but surprisingly to my delight, they had the biggest heart and understood the fact that If was super hard for me to get there & actually let me in. It was only a couple minutes past closing time but I have never heard of or experienced a Bank extending this curtesy because of many reasons but they happen to have first hand knowledge of what I needed since I had been there before about the same issue (nothing to do with their Customer service by the way)!
So BIG Shout Out to Tara & Claudia at the Berwyn Branch of Td Bank on Swedefords Rd for not only being complete rockstars but treating me & it seems like everyone who I have had the pleasure of eavesdropping on when they were being served on, with the respect and decency we all deserve but it’s getting rarer and rarer!
Thanks guys for going out of your way completely!!!!”
“I walked into AMHFCU few days ago re: certificates and Acct. changes. My wait time was less than 15 min. I was greeted pleasantly, with professionalism, and knowledge of banking protocols. I am a satisfied customer.”
“Good Day Always at the Springfield Location Ever Since I met Ash! He’s been truly amazing in professional, Well groomed always Happy.
I feel he’s always a Great Team player & Will always help people to improve”
“I switched to First Resource bank after a 28 year relationship with another bank. I was recommended to them from a friend . From the first day I walked In everyone was so pleasant, helpful and supportive.
I have my business account and personal account with them
I highly recommend this bank, staff is amazing
Michele”
“I was greeted as soon as I walked in. I had multiple transaction to handle, not receiving my account paperwork was one of them. They were a little short handed and I was there a little over an hour but they did address all issues. I would have given 5 stars but I have to wait until May 27th, or later to see if everything is corrected.”
“Our experiences with Phoenixville Federal have been outstanding throughout the years my husband (Julian) and I have been associated with your institution. From dealing primarily with the fine people at the Main Street branch (branch manager, customer service representatives, to your courteous staff in the lobby or the drive through plus other back-office personnel), our interactions have always been positive, we have been treated with the utmost professionalism, and we have been provided with great advice and service. Additionally, Julian's professional dealings with Phoenixville Federal through his financial positions at three area non-profit organizations (Phoenixville Area Children's Learning Center, Historical Society of the Phoenixville) can be described with the same passion and commitment. I commend Phoenixville Federal for their community involvement and desire to see both its non-profit and for-profit sectors thrive and experience success. Thank you for truly being a wonderful community bank. Sincerely, Julian & Joann McCracken, Phoenixville, PA.”
“Tom Rhodunda of Meridian Bank was very helpful every step of the way in our home buying process. He was available for every question and concern we had. Whether by phone, text or email, we were always able to reach him at any time. He responded quickly and explained everything so that we were able to keep up with a very complicated and fast-changing market. With his advice we were able to lock in at a lower rate. We grew to trust him more as a friend than a banker.”
“From initial inquiry about a HELOC to application to closing, the entire process was quick and easy. Everyone we spoke to during the loan process was extremely friendly, informative and helpful.”
“Ashley Potts is one thee best in the business. She is so professional and caring about a customer's concerns, wants and needs. She one thee best I have ever had the pleasure to interact with.”
“Heather and her staff have helped us refinance two of our vehicles and now my motorcycle. They handled everything remotely from start to finish, and made sure it was all taken care off. Not only did they save us a ton of money, but they truly treated my wife and I like family. It feels good to bank with someone you can trust and who cares about us. Thank you all for your help.”
“Excellent, hometown feel with long-term, friendly and helpful employees. Great products and services. Cheryl has been super helpful and the whole team is great. Super competitive rates.”
9AM - 4PM
405 Fayette Street, Conshohocken
Banks
“Banker Pankaj is very professional. He opened my accounts and help me get credit card to build my credit. He is very helpful and guide me regarding my accounts. Now I have bring my friends to open account. He communicate very well his availability. Nice employees here all very helpful.”
“It was my first time at this bank as I was opening a checking account and I had a wonderful experience. Isle Mocke a banker there was so kind and helpful, as she went above and beyond in helping me. I highly recomend this bank and ask for Isle!!”
“Helpful staff, some have more patience than others. Transactions are always perfectly accurate. Customer service is efficient and if the branch can't help, they direct you to the appropriate department quickly. A great place to bank.”
9AM - 5PM
901 Fayette St, Conshohocken
Banks
9AM - 5PM
100 S Orange St, Media
Banks
“I went to the Truist branch in Media recently for the first time, needing a complex situation resolved revolving around my grandparents' estate account. I did not think my issue would be solved so quicky but the branch leader, Waverly, was caring and professional approach to handling this was so impressive to me. She was so so sweet the whole time keeping me from wanting to cry about it! First bank to ever CARE while handling business so EFFECTIVLY and PROMPTLY! As a result, I will be moving my accounts to truist! Thanks media!”
9AM - 5PM
6 E Street Rd, West Chester
Banks
9AM - 5:15PM
1 N 5 Points Rd, West Chester
Banks
“David Dawson is the man. He’s so easy to work with and really cares about getting the best results for his clients. He listens well and applies that to choosing the best option. He has a great team behind him at Propell, I highly recommend their services.”
9AM - 5PM
7 E Baltimore Ave, Media
Banks
“I experienced superior assistance and service for a challenging set of transactions. Big thanks to Sharon, Marie and Samantha. Very pleasant to work with, also.”
“THE PEOPLE WORKING THERE ARE SO EFFICIENT AT DOING THERE JOB. JUST NOW AT 6 AM I WAS NOTIFIED OF 2 TRANSACTIONS THAT WAS NOT ME. THEY CANCELED MY CARD. IT GIVES ME PEACE OF MIND THAT WSFS IS ON TOP OF POTENTIAL FRAUD”
“Steady customers of Citadel:
Courteous in-house experiences
Clear, informative Website
Competitive products
Gimmick free environment”
“Citadel Bank is one the best banks out there ! I bank at 3 big name banks and two Credit you banks . These guys are by far the friendliest and most knowledgeable. You are greeted as soon as you enter the bank. Thank You for services please don't change a thing ! Matt”
“I went into the Phoenixville Federal Bank in Collegeville to close a loan account early. Rachel Perez and Heather Fobia did a fantastic job in closing out my loan. I appreciate their kindness. Thank you. I enjoy having Phoenixville Federal as my bank.”
“Absolutely love this place. Jermaine is awesome and very knowledgeable. Will do all my future endeavors with him. Bless everyone that works here and have a Happy New year.”
“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
9AM - 5PM
1371 Boot Rd, West Chester
Banks
“We opened a new checking account for a small non-profit organization, and the staff could not have been more knowledgeable, friendly, and helpful. Big change from our previous bank (which will go unmentioned, but their initials are PNC) which treated us very poorly.Word to the wise: This is true of all banks, but you can always get a better deal on check printing when you go to a discount printer (Google "check printing"). Truist is fine with us getting our checks anywhere we want.This branch is not open on Saturdays, but what the heck, I'm retired.”
“Char is the best banker I have ever had! She is knowledgeable in every aspect of her trade. Had an amazing experience with her and the citadel staff. True professionals and absolute gems of people!!!”
“Thank you so much Rebecca for being so attentive and accountable to our issues. No one could seem to help us except you so thank you and your leadership should know how talented you are!!! Meg and Monica”
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“The outside architecture is classic and has the look of stability which matches the excellent in-house service. My small business is treated with the same respect as large corporations. The online service is flawless and the webpage is easy to navigate. Highly recommend.”