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“This store has, by far, the best sale people and customer service that I have ever experienced with AT & T, and I have been an AT & T customer for a VERY LONG TIME.”
“MADDIE WAS VERY KNOWLEDGEABLE AND HELPFUL IN THE OAKS STORE. SHE couldn't have been any nicer and helpful. She was one of the best sales people I ever met.”
“Amazing customer service every time I have been there! Joseph helped me this morning solve 10 different problems with kindness and a lot of patience! He even saved me money on my bill! HIGHLY RECOMMEND!”
“A spill got liquid in my charging port right before a big road trip. Dylan hooked me up with a quick cleaning and I was able to get o the road with a working phone!”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“My iPhone 15 pro’s battery sadly died after 15 months unexpectedly and I was not eligible for an upgrade. As a full-time working mom, being without a phone is a nightmare. Jahmere helped me through all the hurdles I had to overcome with a dead phone to creatively solve for my issue. I greatly appreciated his help.”
“Marc was great work with. I hate getting new phones but he was very helpful and made the process really easy. I accidentally deleted all of my text messages the following day and he helped me restore them. I watched him interact with some older customers as well and he was very patient and kind to them through their phone issues. Highly recommend this location and Marc in particular.”
“Mr Daryl is a wonderful person. He was v helpful and courteous. He took his time to solve/resolve my problems and issues patiently and professionally. He has lots of patience and good knowledge to explain and answer my queries and questions. I was happy to get tech help service from Daryl.”
“I am an elderly woman who recently sought help with purchasing and setting up a new iPhone. A Verizon rep named George provided the kind of help and support that made my experience very positive. He is truly a credit to Verizon!!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“Brandon helped me fix my phone. I was very discouraged and thought I wasn't going be able to get into my phone working. Even over the phone they wouldnt help. He helped me and another guest and we both left extremely satisfied. Thank you Brandon for everything.”
“I have been thoroughly happy with AT&T for 20 years. They always provide great customer service. Our service representative Thomas (from West Chester location) was very thorough with answering our questions and helping to transfer our data over to our new phones. He made the transition a great experience. I highly recommend Thomas if need to upgrade your phone or any questions you may have about your service. Thank you Thomas for a wonderful experience.”
“Visited the AT&T at the Plymouth Meeting Mall to upgrade to a new phone. Was helped by Mario, who delivered legendary customer service. Hands down the easiest and most pleasant experience I've had with a phone upgrade. Mario was willing to take the time to listen to my needs as a customer, and worked with me to make them happen. I will absolutely be returning to this location next time I need services from AT&T.”
“Trey was extremely helpful in swapping out my old phone for a new one! My old phone was acting very strange and not connecting correctly and Trey was able to figure it out quickly! He was very pleasant, kind, polite and attentive! Additionally, he applied current promotions to my account which helped with my final bill at the end! 10/10 experience! Thanks so much Trey!”
“Went in to trade in a phone and brandon the manager was very helpful. He checked my account to make sure everything was correct and also gave me options for new phones. He was friendly and I would recommend this AT&T location to anyone in Phoenixville.”
“If all customer service reps were as pleasant and helpful as Rivens and Tre are at Verizon store in Norristown, the world would be a better place. Their knowledge and patience when working in a busy store are great examples of what good training produces. Congrats to their manager Tommy Beiser.
Thank you guys so much for an enjoyable experience buying a new phone. Bonus for all.
Patricia Bader”
“Muhammad was hands down the best person to go to when I needed help getting a new phone. There was a slight moment when I hit a bump in getting my account in order but he had incredible patience and resolved it. I can’t stress enough surely tell everyone that Muhammad is the man to see with any problems. I feel bad I didn’t get the name of the woman he was working with but she also was incredibly friendly and personable. Well done on hiring great people at this location.”
“My wife and I had a tremendous experience at the AT&T store at 1100 Baltimore Pike recently (2/11/2026 at 5:30pm). We had purchased a new cellular iPad and were having trouble transferring the service from the old one to the new. The associate at the store, Shay, was knowledgeable, professional, courteous, and solved our issue in under 30 minutes. What more can you ask?
Shay was a great ambassador for AT&T. She also discussed other plan and service options with us in order to reduce our costs - and while we didn't choose to make those changes on this visit - you can be sure that Shay's outstanding customer service will be the reason we come back to do so in the future.”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
“Came in to do an upgrade and it was super quick and so easy. Very friendly and Willing to help set the new phone up. Will come to this location now on. Thank you for all your help”
“Elias helped me to select the perfect Cricket phone for my recent upgrade. He and Ju'wan activated the phone expertly, taking the time to make sure everything was in place. They answered all my questions and made me feel like a very special Cricket customer!”
“See Dallas there, he was helpful! Got my new iPhone 17e setup etc. Manager lady was cool too, and another sales guy there was chill and we talked briefly about football and the NFL draft.”
“I am completely satisfied with my visit today. OMARIYON was professional but yet kind and understanding also
He solved my problem with complete precision and he is very knowledgeable
He deserves recognition for his services
He is an asset to your company
He also deserves to be in a highest position
I am very happy to have found him
I would refer him to family and friends”
“TOP notch employees. Very professional and they go above and beyond for the customer . We had a very unique situation with our account and they spent hours helping fix the issues, one employee came into work on his day off to help fix our account situation- I will never go back to a retail store again- this the only store I will be going to solely because of their employees and work ethic.”
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“Want to give a 5 Star review to George Blaha at the Berwyn Verizon store. George spent time patiently trying to track down a replacement DVR recorder for me. He is an asset to the company.”