Verizon's Berwyn store, located at 535 Lancaster Ave, offers an exceptional in-person wireless experience. Their knowledgeable and patient sales consultants, such as Connor Smith, Monty, Charlie, and Will, provide excellent customer service. Customers praise the team's willingness to go the extra mile, whether it's helping with phone upgrades, resolving billing issues, or ensuring a smooth transition to a new device. The store is described as a great place to purchase the latest wireless accessories, services, and promotions, with a focus on making the experience efficient and easy for the customer. Overall, the Verizon Berwyn store is highly recommended for its outstanding service and commitment to customer satisfaction.
People there are super patient/informative/ helpful!
I always make sure to come to this location whenever I’m replacing a broken phone.
July 2024
Monty, Charlie and Will were absolutely amazing!!! Couldn’t ask for a better team of professionals to help us with our phones! They rock!
June 2024
I am posting this 5 star review to Mr Connor Smith at this store. He went above and beyond to help my mom and transferred all her information to her brand new cellphone. He actually just did a follow up call, a week later! That's customer service! He was a perfect gentleman and my mother is thankful.
