The United States Postal Service located at 2765 S Park Rd is a busy and versatile post office that offers a variety of services, including mail delivery, passport applications, and walk-in passport photos. It is known for its knowledgeable and friendly staff who strive to make customer experiences smooth and hassle-free. Many customers appreciate the quick and efficient service, especially when applying for passports for themselves or their families. Several reviews highlight staff members who are helpful, patient, and even bring a positive attitude to the job, with one customer praising a staff member for her kindness and sense of humor. However, the post office has some areas that could improve. Parking congestion is a common complaint, with confusing entry signs and limited space making parking and entry difficult at times. The drive-through mailbox line can also cause traffic issues when it gets long. On the downside, there was an incident where a customer felt insulted and mistreated by a staff member, which was upsetting for the reviewer. Despite this, the overall impression is that this location offers good service and a friendly environment, especially with dedicated staff members who are appreciated by customers. The post office remains a reliable place to handle mailing needs and passport services, with some minor improvements needed in parking and traffic flow.
Amazing service and experience. Quick, efficient and our clerk was very kind.
December 2024
Those who helped me ship my packages were kind, knowledgeable, and helpful. Very pleased!
September 2024
I made a passport application/photo appointment. I arrived early and waited as the clerk made quick work of the line. I waited another minute to be helped by Vilma, who was very helpful and patient. She explained everything perfectly and made the task a breeze.
