United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
370 Castle Shannon Blvd, Pittsburgh PA 15234 Hours
About United States Postal Service
The United States Postal Service is a highly regarded business that offers friendly staff, great service, and a personable atmosphere. Customers praise the competence and productivity of the staff, particularly Lisa, who has been praised for her kindness and efficiency in handling passport applications. However, some customers have voiced frustration with recent changes to the mail drop-off system, finding the new narrow slot difficult to use. Despite these challenges, the overall consensus is that this location provides a positive postal experience, with knowledgeable and helpful staff who are able to guide customers on the best shipping options.
Most Recent Reviews
April 2026
Generally easy in and out when getting service at counter. Workers are polite and helpful. Also has machines to do it yourself for packages and stamps. Facility is nicely maintained.
Need to bring back drop off mailbox. I don't use tge one there as it is dangerous and inconvenient to get out of car to drop off mail
February 2026
Kim at this location is very helpful and just great all around with customer service. She helped me when I lost my keys to my mailbox and had to get the lock and keys replaced. They held my mail for me while the work order was processing.
September 2025
Um...it's supposed to be a post office, i.e. mailing stuff, buying stamps. This place is ALWAYS full of people getting passports. It backs up the line unnecessarily and the staff looks like they're just slogging through their day.
More Comments(102)
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