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“I had such a wonderful experience with UPS thanks to Allison! She went above and beyond to help me with an international shipment that I was honestly a bit nervous about. Not only was she knowledgeable and professional, but she was also incredibly kind, patient, and supportive throughout the whole process. She made everything feel easy and smooth, and I could tell she genuinely cared about making sure it all went well. I left feeling confident and grateful, and I just want to say thank you Allison! You truly made my day.
UPS is lucky to have someone like you! :)”
9:00 AM - 2:30 PM
UPS Drop Box, Allentown
Mailbox Centers
“Love this UPS! I have never had a bad experience at any locations I've been-- but this location tops the cake. They are always so kind and friendly no matter the time of day, year or amount of people in line! They make it so easy to do to return packages. They are also super helpful if you need help with any packages as well,”
“I gave The UPS Store an 8 out of 10 because overall my experience was really good. The staff was friendly, the service was quick, and everything went smoothly. I didn’t give it a 10 just because there are always little things that could be improved, like shorter wait times when it’s busy or adding a few more services to make it even more convenient.”
“This is now my go to mailing hub. The staff is super friendly and they give personalized service. I am always greeted with a smile. They took the time to get to know me and send me my receipts by email which helps me to keep track of them better - no paper to lose. Someone is always there during their hours - this was a problem at the grocery store I was using. I love the one stop drop off location - I can drop off all my - USPS, FedEx and UPS - at one convenient location. No more running around town to different locations. I highly recommend this business!! Keep up the great work.”
“Richard is awesome. His competition gave me a shipping quote that ranged from $448 to $1200 to ship three small items. Richard picked up my items, packed and shipped them with insurance for less than $100!! Need I say more? Trustworthy, honest, with integrity and great customer service. You can’t ask for more. I highly recommend this team! Thank you, Richard.”
“Stopped by this store today and was dropping off a regular return but since I'm traveling I don't have access to easily package and wrap it myself. The lady who was working the register was very nice and offered to pack it into a box and put bubble wrap in for me. Thank yall very much!! Excellent customer service and would come back again if I were in the area again”
“I have gone to the Hellertown UPS store many times, and they’re always so helpful.
This morning they went above and beyond to help me get a package returned. The Lead female staff member was so kind, and helped me navigate through the process of a package return for the Company. I needed to return the package to get my money back, but the sent email from the Company would’nt let me open the QR Code to scan. She read through the email for me, because I had no readers to read the small print. She let me forward her the email to the Store email address and she printed it out for me and packaged up the bag the item was shipped in. She was wonderful, because if she hadn’t helped me I 1. Would have wasted a trip to their store but more importantly 2. She saved me from having to go home to call the Company to figure out how I could resolve the issue, which we all know how long those phone calls can take with so much hassle. Super Awesome Woman!!!!”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Conveniently located on Lehigh University's campus and makes picking up packages and letters easy. For students, they will let you know when they have a package or letter for you. Can ship packages usps, ups, or fedex here and they will give you the prices for each when you ask.”