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“I had a sore throat that I was afraid was strep. So grateful that Liberty was open on a Sunday. As it turned out it was not strep and was gone a couple days later. Wkbderful, friendly staff. Thank you!”
“Everything was made very simple and straightforward. I appreciate the sincerity of the staff and this location did not have long wait times at all. I was done within 15-20 minutes.”
“I’m scared of closed spaces but Rita is a god sent she made me feel very comfortable and safe. She made me feel very calm so I was able to do the MRI, she is the first to get me threw an MRI. Brittany is so professional and knowledgeable and helpful she made me feel very comfortable and was able to answer all my questions. Tiffany was very helpful as well. This crew is amazing.”
“This was my 8 year old son’s first time getting blood work and the girl who took it was patient and fantastic. We were checked in, blood taken and out the door so fast. They’re quick, efficient and really personable here!”
“Although this is a free clinic, I agree it feels like a boutique experience.
The atmosphere is really calm and relaxed and upbeat — not drab. The front staff and the nurse are very nice, and personable.
The testing is very comprehensive (pharyngeal and rectal swabs, as well as urine samples, blood sample and rapid testing). They let you know about HIV and HepC within 20 mins, and the results come very, very quickly after (I had an appointment Thursday at 3pm and results were in Friday at 12pm). Finally, they have a comprehensive PreP and PEP program for HIV treatment — entirely free, with regular testing and telehealth option — and include modern options like Apretude and Descovy.
The last thing I will say is that, for the first time in my life, I almost lost consciousness while getting my blood drawn, and I just felt relieved by the nurse's bedside manner — giving me space, paper towels for the sweat, fruit juice, etc.
They are calm and really good about giving you step-by-step instructions, the rooms are private, the bathroom is large and private, everything is clean, I felt it was rather neurodivergent friendly — much more than most places I've been.
I felt well taken care of. We're lucky to have these Novus clinics in the area. I can't believe I used to go to really loathsome urgent care options — expensive and often dismissive.”
“I have used Quest at its Mt Airy location on three occasions. i have found setting an appointment one of easiest medical procedures to arrange of any I have sought. The facility was convenient and clean, the staff was courteous, accommodating competent and professional at all but the most recent appointment: personal gossip among the staff who were also physically present during my most recent procedure was invasive and uncomfortable. Future visits will determine if this was an unusual experience or an evolving practice. It will not deter me from using or recommending the facility, but I will relate the experience as a cautionary note.”
“Veronica is a good listener! Told her I was not an “easy stick” & a butterfly had worked best in the past. That is what she used & I was in & out in no time with no drama! Thanks Veronica!”
“Always a good experience here. I've only done walk-ins with no appointment, and my longest wait was maybe 30mins. Average is less than 15mins. The staff is always kind and professional. They get you in and out pretty quickly.”
“The staff at this Quest are amazing, and I've been to a few. They are highly skilled. They were especially amazing with my kid, who has been traumatized by a past lab visit when very young at one of the Quests I'll never go back to (in NY, western Long Island but I forget if it was Lake Success or Garden City?). I highly recommend this location.”
“I worked at LTI for close to 4 years as lab manager. This is a family owned business that the owners are hands on with the business, prioritize safety and quality of the services and products, and treat employees as family. Great place to work and advance in career, and a reliable partner for your business when it comes to material testing, product qualification, and beyond.”
“I usually have a terrible time getting blood work done as I get nauseous to the point of almost fainting, but at this LabCorp, I had a great experience due to the staff who did the blood work. She was super attentive and was great at distracting me that this is the first time I have walked in and out quickly and without feeling ill. I would definitely go again whenever I need blood work done!”
“It seems like other people had issues at this location, but my experience was great. It was convenient to make an appointment online and sign in using the kiosk upon arrival. When I arrived from my appointment, I found that my doctors office hadn’t called in the paperwork. The lady at the reception desk patiently waited while I called my doctors office and got the orders sent over. The nurse who drew my blood did a great job. It was very quick, easy and painless. All in all I was in and out of the office within about 20 minutes.”
“Each time I have been here (throughout the past 3 years) they have been so kind, quick, and excellent at their job. It’s so close to my house so it’s very convenient. They are kind to my child, gentle, check in with me, and they get the results back quickly. Very pleased.”
“Sir James was SO helpful and accommodating. He went above and beyond and really helped out despite the late hour. The world would be a better place if everyone was willing to go the extra mile to help a fellow out.Thank you!”
“Always have a great experience at the Labcorp in Fort Washington so I only go to this location. Janice helped me today and she was professional and very welcoming. I ussually bring some work to do in case I have to wait but never get to it because they are so quick. Thank you for the terrific service Janice!”
“Came here twice. Once as walk-in and the other time with an appointment. As walk-in, only had to wait for 20 mins. For appointment, I was in and out in 10 minutes. Had Barbara both times, she was efficient. She drew my blood so quickly and painless, unlike other blood draws I had before since my vein is really thin.”
“I am terrified of needles and the women here made me feel so comfortable. They were extremely accommodating and exactly what I would hope all staff in this field would be like. Couldn’t have had a better experience (other than feeling like I wanted to pass out). I wish I knew their names to include on here.”
“This PSC was extremely efficient. The phlebotomist, Jeanne was excellent, being polite, and accommodating and proficient. Couldn't have asked for a better experience!”
“Needed a paternity test asap. I learned about DDC from a friend and am glad I called. The price was good and was able to get a same day appointment. The woman at the facility was very professional and answered all our questions. Got the court approved results in the mail quickly and the woman at the facility even hooked us up with online results. The experience was quick, simple and painless. I am so glad I got this done and chose this place. I highly recommend.”
“I would give 10 stars if I could. I came as a walk in at 8:15 am on a Friday morning. I was seen within 5 minutes. The phlebotomist was amazing! She was very friendly and skilled. I can be a difficult draw. She got it on one try with no digging and it was painless. I was out the door in less than 10 minutes. The whole encounter from sign in to leaving was 20 minutes. Excellent job!”
“The technician went over and above - she noticed the doctor had used an incorrect code for a test, called the doctors office, and while she was not able to get through, I was impressed with her efforts to try and resolve the problem.”
“Marie was there by herself, as I guess the other person called out, and she was doing a great job of handling a full waiting room and drawing blood. All while remaining pleasant and being upbeat. She definitely deserves a raise!”
“i went here for the first time this is morning and it’s the best experience i’ve had at a labcorp (or quest) yet! the staff was super kind and accommodating especially considering i forgot my paper and had to run home and get it. they had nice smiles and talked to you like real humans. i’m not sure of the name of who drew my blood but she was so sweet and caring. i told her i usually pass out and she moved me over to the bed which has never been offered to me before. she asked if i had any preferences for a countdown and was telling me different tips she’s learned over the years. i can have hard veins to find and i’m usually sore after getting my blood drawn but she did it so easily and my arm feels completely fine!”
“Before I didn't know if I must take appointments online, But when i take this appointment, all become so easy?. All pass and a few minutes, the staff was welcoming and quickly?.”
“Very thoughtful and polite ?
Fast service which I was thankful for.
Please get these woman some help, it would be even faster !!
Thanks again.....”
“I just had blood drawn by Miss Charly and I cannot even find the words to express how grateful I am to have met her today! I went there straight from my Drs office and walked in without an appointment. I signed in on the kiosk and Charly was checking in other people at the front desk and she was so pleasant and welcoming to all. She was cracking me up too. I read the reviews before I walked in the office, and I admit I was nervous about going there, but I am so glad I did. I was in, and would have been out in less than 10 minutes, but I broke down crying (I'm 35 weeks pregnant and scared to death) and Charly just hugged me and helped me through it. Thank you Charly for the free therapy session (LoL) and for being a wonderful human being, you REALLY made a difference in my life and I will never forget that. God put me in that office today for a reason (other than blood work ?) and I'm beyond thankful for that! Don't believe the negative reviews, give this LabCorp a chance and I guarantee you won't be disappointed.”
“Came in as a walk in around 4:20 pm on a Tuesday. They close at 5. I sat for about 5 minutes before being called back. The tech checked me in and quickly took my blood. She was professional. She did not say much except what she needed to say. I was in and out in about 10-15 minutes.”
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“Liz A. was our amazing phlebotomist this morning and helped my four year old stay calm and happy during her blood draw. By far the easiest experience I’ve had with my child and needles ever! So grateful for Liz’s joyful attitude and patient presence.”