“Bianca when above and beyond for me. I had to go back to work and she was able to get my printer job job ready for when I could come back. Remembered to give me back my usb too. She truly cares about the customer and UPS is lucky to have her. I hope I have her service when I am back again. Go you Bianca, I appreciate ya!”
“Easy to get via I-376; plenty of parking; service prompt, informative, and friendly. My package arrived on time and promptly. I'll definitely use this service again.”
“I’ve dealt with kennywood messenger since they started on kennywood blvd. years ago. the outstanding service they provide is untouchable. thank you kennywood messenger for your services to the community throughout the years.”
“Some of the nicest customer service people I have ever encountered. They completed the jobs I have had them do faster than the timeline and they came out perfect. Michael is very helpful and a miracle worker. Couldn’t be happier and I’ll never go to a different printing location.”
“Fast and convenient. So much better than having to go into Monroeville to visit one of the chain stores. Getting multiple shipping options with the cost of each at checkout is awesome. A great local business that everyone should support.”
“The people that work here are very nice and friendly and always have a smile on their face which is comforting knowing you don't feel like you're annoying them by being a customer..thanks!”
“A Deborah-Lightful Experience!
Huge shout-out to Deborah at the McKnight Rd. FedEx Print Store! She's not just a print pro, she's a print fairy godmother, waving her magic wand until my prints were perfection and I was beaming. My satisfaction levels? Off the charts, thanks to Deborah!”
“I hadn't been here in about 8 years due to a change of jobs. I came in and was super pleased to see Delton, who was there a decade ago. He still gives quality work with a smile on his face. James, the manager, is equally amazing. I thoroughly enjoyed my experience coming back to this shop and look forward to coming back again to get more documents and signage made!”
“Tyler was very friendly and this entire experience was much more pleasant and cheaper than using the FedEx store down the road. I was literally insulted at FedEx and at UPS I get great customer service!”
“This is the best family owned refrigerated trucking company. UACL Refrigerated Logistics is an industry leader in quality work for frozen transportation. Reliable Peterbilt trucks that get the job done! This is definitely the best reefer carrier service!”
“Very helpful staff who knew exactly where the items I needed were located in the store. Great quality paper options including heavyweight ivory which I use to print music ?????”
“Donna and James are the absolute joy of this place.
From the moment I walked in, they made me feel truly cared for .. such a rare and refreshing change from other printing places I’d been to. Donna went above and beyond to help me, just like she always has, and James was just as thoughtful and attentive. They made sure everything was perfect, never rushed me, and made the whole process so easy. I’d been searching for days, and they had me taken care of and out the door in under an hour. I’m genuinely so beyond grateful for both of them! Will use them forever”
“This was the easiest experience I think I ever had at a drop off postal spot. 2 guys were working and I walked in with my two kids expecting it to be a process since I didnt have packaging ready or the label attached or anything. They literally took care of everything and I was out in 2 minutes. I simply paid and they packed up the item and labeled it and within an hour maybe less i received an email about my return being completed. The man at the register was kind and approachable as well. Honestly was such a relief they were so great and helpful. I was expecting to have to do everything while trying to keep my kids occupied.”
“I cannot say enough wonderful things about my experience at Staples on Penn Avenue. I had a large, last-minute print order for my father's funeral, and the staff went above and beyond to ensure everything was perfect. They were professional, knowledgeable, and incredibly compassionate during such a difficult time. They offered suggestions and different options to make sure my print job turned out exactly as I wanted it.
When I picked up my order the next day, the staff not only expressed their condolences but also gave me flowers, which was such a thoughtful and unexpected gesture. The manager suggested I download the Staples app to earn money back on my purchase, and the team member ringing me out even applied a coupon I didn't know about, saving me an additional $50.
The entire process was seamless and effortless, which meant so much to me during such a challenging time. The care and dedication the staff showed will always stay with me. I will continue to return to this location for any printing needs and will wholeheartedly recommend them to my family and friends. Thank you, Staples on Penn Avenue, for making a difficult task so much easier.”
“I've been to this location many times and the staff are always super friendly and helpful. Yes, of course there is a wait sometimes, but once you are with someone you get great, fast service.”
“The lady at the front desk was incredibly helpful and saved my day by finding a package that had been accidentally sent to the wrong zip code. Thank you so much.”
“Store manager Paul assisted me with a business printing order after an error on the FedEx corporate website. He helped me get my project done on time for a presentation and I really appreciated him going the extra mile to meet that deadline!”
“Amazing service from the employees. I had other issues in regards to missing packages to my home. The supervisor/manager Theresa (I think was her name ) went Above and beyond. She treated me like a human being while demonstrating compassion and empathy
Theresa explained the delivery process and guided me in the right direction to file a complaint/claim
My day was totally made after such a pleasant experience.”
“I've never had anything but positive experiences here at this location. The man who is usually there is so kind and helpful. I didn't have a lot of experience mailing things when I first started coming by and he explained everything for me. It's usually pretty fast even though they don't seem to have a lot of employees.
I work downtown so I wait to mail my packages until I'm in the office because the woman at the post office on Liberty in Bloomfield is always so mean”
“Few times I've dealt w/ staff, they've always been pleasant and helpful. Normally I go their 1-3 times a year (12-ish yrs), but usually at night. Can go in after hrs and have partial access...electronic kiosks, PO Boxes and such. It's perfect if all u need is to buy some stamps or drop off mail.”
“I have gone to this location 5 times in the past couple months to ship miscellaneous things for the company I work for, and I have had the pleasure of having Ian help me each time. No matter how clueless I am about details, packaging, or shipping—Ian is always a HUGE help and takes great care of me. I’m always so relieved to see him behind the counter because I know he’ll make sure to thoroughly explain the answers to any and all of my many questions! He is extremely knowledgeable and excellent at customer service. Give this guy a raise and a promotion, FedEx!!!”
“Used this for full service passport acquisition. Absolutely delightful experience. We arrived late and in chaos from traffic, parking, and life. Michael in incredible; for us a calming, patient, knowledgeable force while processing 3 unique passport situations. I will be using Liberty Center location for any unique USPS or passport services going forward. Just note the location is funky - there is a concourse behind the hotel that looks like a strip mall.”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“Thank you, Roy, for doing some extra mile. He helped me with my problem, something to be thankful for the day. Remember, his is Roy. Such a wonderful personality and kind-hearted human being. Kudos to the team for having him there.”
“The owner provided very careful notary services. I hadn't realized I should print my documents single sided for notarizing and he kindly copied those sheets.”