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“I use the UPS store regularly for online returns and shipping and it has become a pleasure because of the helpful staff, especially Cassie. She consistently shows patience with any questions or requests I have and makes sure I receive the best value for my money. Thank you, Cassie, for making a chore a now delightful visit. I appreciate you!”
“This is absolutely the best UPS location! Imani Is always so helpful, friendly, and goes above and beyond to provide excellent Customer Service. He’s always polite, which is rare in the world that we were living. now. All the staff at this location areTop notch. I highly recommend this location, even when it’s busy, and some of the customers are not so nice, Imani Always remain professional and kind.”
“Tommy at the Old Clairton Rd UPS store went above and beyond to help me with returning a few heavy Amazon packages. I am 9 months pregnant and he helped me get them to the counter and was very efficient, friendly and professional. Great experience!”
“Had to stop by this store and pickup a package that I missed at my home yesterday that was delivered when I was not around. First I did not know the storr was even there, the experience was great! Fast, professional and very organized for a little store with what looks like a very lot going on inside. If you need something shipped, stop by this place.”
“What a delightful experience! Brittany was very helpful. She sealed my package, walked me through the process, continued to deftly handle other customers with quick service needs and questions with a smile while I filled my side of things, and I never felt ignored nor did I have to wait for her. Thank you, Brittany!”
“I have to disagree with many of the negative reviews here. I brought an assortment of items in on Monday, February 10th that needed to be shipped to Atlanta. The two ladies working behind the counter were both amicable and helpful to all. I was delighted to find that my items were expertly packed and well-protected upon their arrival to Atlanta. I appreciate the time and thoroughness of care that was given to them. Thank you ladies!”
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“Convenient location, excellent customer service.... always. Today for example, Erin offered the dolly/hand truck to help me with 3 large boxes. As I mentioned that I had recently cracked a rib, she proceeded to my vehicle & assisted me. Thanks Erin for going above & beyond for your customers!”