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“I use the UPS store regularly for online returns and shipping and it has become a pleasure because of the helpful staff, especially Cassie. She consistently shows patience with any questions or requests I have and makes sure I receive the best value for my money. Thank you, Cassie, for making a chore a now delightful visit. I appreciate you!”
“This is absolutely the best UPS location! Imani Is always so helpful, friendly, and goes above and beyond to provide excellent Customer Service. He’s always polite, which is rare in the world that we were living. now. All the staff at this location areTop notch. I highly recommend this location, even when it’s busy, and some of the customers are not so nice, Imani Always remain professional and kind.”
“Tommy at the Old Clairton Rd UPS store went above and beyond to help me with returning a few heavy Amazon packages. I am 9 months pregnant and he helped me get them to the counter and was very efficient, friendly and professional. Great experience!”
“The service was very fast and helpful. I will continue using this store for anything I need in the future. There was only one employee working and he apologized to everyone in line. He also helped everyone in line very quickly.”
8:30AM - 6:30PM
1151 Freeport Rd, Pittsburgh
Mailbox Centers
“This was the easiest experience I think I ever had at a drop off postal spot. 2 guys were working and I walked in with my two kids expecting it to be a process since I didnt have packaging ready or the label attached or anything. They literally took care of everything and I was out in 2 minutes. I simply paid and they packed up the item and labeled it and within an hour maybe less i received an email about my return being completed. The man at the register was kind and approachable as well. Honestly was such a relief they were so great and helpful. I was expecting to have to do everything while trying to keep my kids occupied.”
“I've visited this store a couple of times and have always received outstanding customer service. Most recently, Sam assisted me and he was able to fully address my needs despite the store undergoing a remodeling project. Sam was especially efficient, personable and professional. Thank you!”
“A super professional place, great communication with Tyler about the best shipping options and pricing, and excellent packaging quality—a great place, especially if you're buying art at an auction at Concept Art Gallery in Pittsburgh and need professional pick-up, packaging, and delivery (in my case, international). I highly recommend The UPS Store 0434! Thank you, Tyler!”
“What a delightful experience! Brittany was very helpful. She sealed my package, walked me through the process, continued to deftly handle other customers with quick service needs and questions with a smile while I filled my side of things, and I never felt ignored nor did I have to wait for her. Thank you, Brittany!”
8:30AM - 6:30PM
3945 Forbes Ave, Pittsburgh
Mailbox Centers
“I would like to give a special thank you to Laniya. She was so patient and kind to allow me to come in and process my speaker system after having ti come back after closing. I highly recommend asking for her specifically. Customer service is 20/20 ??”
Mailbox Centers
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Mailbox Centers
“Our Non-profit uses their services for t-shirts and hoodies on a bi-weekly basis. Extremely professional with quality and timely work! Highly recommend for all things print and embroidery!”