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“I use the UPS store regularly for online returns and shipping and it has become a pleasure because of the helpful staff, especially Cassie. She consistently shows patience with any questions or requests I have and makes sure I receive the best value for my money. Thank you, Cassie, for making a chore a now delightful visit. I appreciate you!”
“This store was great! Jay was a huge help!! He was super helpful when it came to packaging my shipment and helping me with everything!! Would highly recommend stopping in here!! Overall was a great experience and a friendly and amazing staff!!!”
“Tommy at the Old Clairton Rd UPS store went above and beyond to help me with returning a few heavy Amazon packages. I am 9 months pregnant and he helped me get them to the counter and was very efficient, friendly and professional. Great experience!”
“I was shipping a relatively expensive item, and went out of my way to send it from this location because of the positive reviews.
I was helped by Tyler who was polite and efficient, and patiently answered my questions. I felt much more at ease after the interaction. (Needless to say, the item arrived without incident.)”
“This was the easiest experience I think I ever had at a drop off postal spot. 2 guys were working and I walked in with my two kids expecting it to be a process since I didnt have packaging ready or the label attached or anything. They literally took care of everything and I was out in 2 minutes. I simply paid and they packed up the item and labeled it and within an hour maybe less i received an email about my return being completed. The man at the register was kind and approachable as well. Honestly was such a relief they were so great and helpful. I was expecting to have to do everything while trying to keep my kids occupied.”
“The service was very fast and helpful. I will continue using this store for anything I need in the future. There was only one employee working and he apologized to everyone in line. He also helped everyone in line very quickly.”
“Quick service and friendly staff. He went out of his way to make my kiddos feel special - he provided a lockbox key and they had to find the correct lockbox and inside were lollipops. So fun!”
“Everytime I've gone there they are extremely helpful and accommodating. It's worth the price. You give them your item or letter and they take care of packaging and addressing. Just tell them the info and they take care of everything.”
“I would like to give a special thank you to Laniya. She was so patient and kind to allow me to come in and process my speaker system after having ti come back after closing. I highly recommend asking for her specifically. Customer service is 20/20 ??”
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“IShip & Pack made our family reunion shirt process simple from beginning to end. Aaron created an easy-to-use online store, communicated well throughout the project, delivered high-quality shirts at a fair price, and had everything ready on time. The shirts looked fantastic, and our family received so many compliments. I highly recommend Ship A Pack for anyone looking for quality products and dependable service.
Thank you again for your excellent work. We appreciate everything you did and look forward to working with you again for our 2028 family reunion.”