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“I visited the Robinson location. I worked with Shay and she was very helpful to my husband and I. She broke down the features to my new phone and assured me that if I needed anything else to come back in a visit with her. I’m very pleased with my service and I will be returning.”
“I stopped at the Greentree office to inquire about services, a gentleman named Alec walked me through every question and because of his kindness and knowledge, I will be going with Verizon and whatever you’re paying him isn’t enough.”
“I just really enjoyed having a nice human experience with someone who was very humble and very real. I felt like I could easily have a drink and a casual conversation with Sam about anything at all. Refreshing, albeit brief, experience.”
“I stop by the boost store in Wharton square today to get my client a new phone. Rose?who works in the store really helped me out on choosing a phone and plan very good customer service. Thank you so much Rose ? for all you help. ?”
“I unfortunately forgot the employees name, but the man working by himself yesterday (October 1st) at the liberty ave location was amazing. He helped me get exactly what I wanted and made the process as seamless as possible. He deserves to be commended for delivering the best customer service experience I have had at a Verizon store to date.”
“The people were very courteous and very informative. The work was excellent, and I am very pleased and I would highly recommend this place to anyone who’s having trouble with any of their devices.”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Smile, you’re on Cricket! ?
? ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! ?✨
Just come into the store and participate. Everyone is eligible!”
“Amazing service by Humayun. Me and my wife switched from Metro due to service issues. We are old and are not technology oriented Metro people were not at helpful. We switched to cricket . Humayun helped us out of the box . He taught us the usage of phone very comfortably. Now we can do video call to our son far away from us. Humayun made us fan of cricket. Great experience. We highly recommend to go to South hills village cricket.”
“I was in here multiple times trying to restore service to my phone and they were nothing but patient the entire time. Very friendly, and got me back in working order very quickly. I highly recommend it if you have cricket.”
“I really enjoyed Bryce. Super chill, explained what the bill would look like and helped me get a brand new phone and watch for only 12 additional dollars a month.”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“I went to this location yesterday to inquire about upgrading my current device and plan. I was extremely impressed and satisfied by the service that Ziona provided. She was a breath of fresh air for someone who asks a lot of questions and enjoys a great experience when spending hard earned money! I highly recommend this location and her expertise!”
“The best part about Cricket is the pricing. They offer great plans that don’t break the bank, and I love the fact that there are no hidden fees—what you see is what you get. It’s refreshing to have such transparency and simplicity when it comes to a wireless provider”
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“I just wanted to say thank you to the lady who helped my son to get his iPhone working again it was a simple fix but I wouldn't have known how to do it. She saved the day! Thank you!”
“Imari from the store at the McKees Rocks plaza was great today!!! Some of the best service I’ve ever experienced from any store. He’s the best and I hope yinz give that man a raise!!!”
“It was like one of the best buying a new cell phone experience in my life.
Bc of Michelle! I wasn't sure what I was going to do I need a new phone and service and at a very reasonable price a guy on a tight budget price.
I'm outside looking at the signs in the window and about to go into Metro when Michelle appears like a goddess out of nowhere and asked me if I needed help and I told her I needed a phone and service ASAP on a poor man salary.
She's like I can hook you up get you going out the door at a price that was very right.
I just can't compliment her enough and I'm not just saying this because she's beautiful. But she is haha. That always helps with sales right?!
I was in and out in less than a half hour all hooked up exactly what I needed did not try and upsell just gave me exactly what I needed easy peasy.
And then she told me that this is her last week she's getting a new job and I'm like damn that sucks for me anyways but congratulations.
She's been there 10 years and is not getting paid properly.
All I can say is cricket you're making a huge mistake and losing a superstar employee it's hard to find great help like her she's fast knowledgeable very customer service oriented I mean she's like a pro at that job I never dealt with anyone that good at that job. Cricket you should do yourself a favor and pay her, and beg her to stay you will not get anyone better. And I wish she would stay so when I need help I could see her again. Thank you so much again Michelle for making my day!
I hope to see you again!
God Bless.”
“I went 3 stores but no one helped me but this man was very nice.he helped me very well provided excellent service.thanks you vj highly recommend.i am 65 years old i bought phone from another store in downtown after sold the phone he didn't helped me but this man very nice.thank again vj”
“Umair was amazing and so helpful! He gave great advice and was able to fix my phone for me! Out of all the boost mobile stores I would definitely recommend this one!”
“This was the best service in a Metro by T-Mobile store I have ever experienced. I've been a customer since 2017. Max is fantastic! Go to this location for very good and informative service.”
“Needed to purchase a replacement cell phone. The staff was helpful and didn't pressure me. Listened to my needs and budget. Got in and out with in 35 mins. Mission accomplished!! Without the stress from past experiences”
“Heather was OUTSTANDING!!!! She helped me so much with purchasing my new phone and with putting everything together for me ? I appreciate her being super patient with me and having to stay for a few hours to let my phone download everything lol ? she definitely is good at what she does and someone who can hold conversation. Thank you again!”
“I dont go in this store often but needed something today. And I was very happy with the out come. The employee was very good at his job. Extremely pleasant and knowledgeable”
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“Even though we ran into a few “glitches “, Maddie was very good at thoroughly answering my questions when updating my phone and adding the AT&T internet service.
She was very polite, professional and so pleasant to work with. Thanks Maddy”