“I am a T-Mobile home internet customer of 3 years and my original Gateway recently broke. Initially I went to another T-Mobile store where I was told that I would have to wait one month for a new Gateway to arrive because it was on backorder. Obviously, I did not want to be without internet for a month so I went to the Bridgeville store for a second opinion.
I explained the situation to Kiko, who listened closely and immediately proposed a solution to my dilemma. Less than an hour later I was on my way home with a new Gateway and no extra expenses out of my pocket. I had internet service again that night.
I highly recommend working with the Bridgeville store in general, and Kiko specifically. She is kind, caring, and smart, which is a great combination for anyone and not always easy to find in the world of tech support. She made what had been a frustrating situation instantly better and made a point of leaving me with her personal number in case I ran into any additional problems and needed to follow up with her. I cannot say enough good things about working with her.”
“After struggling to upgrade our phones with AT&T we were welcomed with open arms to Verizon. Doug gave us a great price and made sure we had everything we would need for our upcoming vacation”
“Even though we ran into a few “glitches “, Maddie was very good at thoroughly answering my questions when updating my phone and adding the AT&T internet service.
She was very polite, professional and so pleasant to work with. Thanks Maddy”