“Visited the pharmacy trying to get meds for my mother that ran out and another pharmacy was delayed so it was crucial I get her medicine. Molly at the pharmacy was fantastic. This such a rare occurrence anymore to have such a great customer service experience so I felt I needed to let everyone know. Hopefully her management shows her the appreciation she deserves. Thanks again Molly.”
“For recent complaints due to Rite Aid closing, please customers and patrons to the South Fayette Pharmacy, please take a moment to step back and think about about the comments and use some basic logic. If demand is multiplied to whatever “nth” extreme Iieu of other pharmacies closing, it is because business is heavier at the remaining local pharmacies due to the closings. Be patient and have some due diligence also in addition to the unfortunate increase in illnesses this winter. Go earlier, be ready, be empathetic and kind. I have been there twice in the last 3 days and stood in line a few times each visit but it is the most expedient pharmacy that I have been too. Give credit to where credit is due. As a veteran, I have to pay up front although 100% disabled and both visits each pharmacy tech and /or pharmacist has tried to figure out why and were persistently trying to figure it all out and get some financial help for me in my situation even though I know any pharmacy I go to, other than the VA, I get charged. They kept trying even though I knew the end state was out of my wallet and they kept trying to figure out what plan I may have. So for all those that have gripes and complaints, I apologize because maybe people like myself being helped by those individuals without them be obliged to do so, still went out of their way. So blame me and others that they may try to help a little bit more. They are slammed and working even on Christmas Eve so but I never once felt poorly about the way they conducted business. Maybe next time, all complaintees should wake up a little earlier and get in line before they open or use your spare time to wait patiently and arrive earlier in line to be helped versus using your free time to just complain about a lack of.
To the South Fayette Pharmacists and Pharmacy Tech’s and Intern’s, thank you for being pleasant and continuously helpful and kind. Both visits I left happier than when I arrive due to their efforts. So thank you and ignore those who don’t value your hard work. Have a safe holiday and safer New Year!”