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“Doryon in the Lemoyne store did a great job! He was the only one there and still handled four groups of customers - with a smile. His can-do attitude alone would keep me coming back.”
“I spoke with Victor a few days ago and he was extremely helpful. Able to help me figure out what was wrong with my phone and gave me a few tips on how to prevent it. In the past many employees at other retailers have been very impatient with me but Victor was quite the opposite. Very sweet boy, I will be back when I’m ready to purchase a phone!”
“Morgan was exceptional in helping us get our new phones set up! She's very knowledgeable, professional and a genuinely kind and friendly person! I highly recommend her!! She's a true blessing!”
“Mr Nelson was very Professional,very knowledgeable and most of all great Customer Service with Great Customer Satisfaction. Thank you Mr Nelson for all your help and Service”
“Gentlemen by the name i believe was byrice helped get a new iphone and watch even though they were very busy he stayed past his scheduled time just to help me....i would return to purchase more items from him again”
“I had a phone issue with my son and the workers were extremely kind and helpful and helped me save 30+ dollars! You should definitely come here. Jacoby was the main one that helped and he was so respectful and cool.”
“Takeno and Isaiah were very helpful and professional. We had an issue with my Dad's phone and we had to come in a couple of times to get some help. I can't fully express how grateful I am for the terrific customer service. They were friendly, patient and knowledgeable. They were able to give us options to help us make decisions. I will come back to this store when I go to buy my next phone.”
“The customer service is top notch in this tmobile the team here goes out of there way every time to make sure you get exactly what you want and has no problem troubleshooting a problem for you and giving an explanation for the problem”
“Plain and simple...Jon and Liv are the reason my wife and I go to this store. They know what they are talking about, they make you feel important, and are simply amazing. They are assets to t-mobile and should be recognized by management”
“Called them stopped by for the WiFi now being offered in my area very courteous and knowledgeable young woman helped me through the whole process very pleased and highly recommend for sure thank T-Mobile”
“We are so grateful for the help that Cameron, the manager, provided in helping us sort out an issue we had buying a phone for our aunt. He went the extra mile to help us!!!”
“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”
“I had a wonderful experience with Wilber Gordon. He was such a big help. I am a 70 year old man who needed help by getting Wi-Fi hooked up to my smart TV. This is my first smart TV. This stuff is all new to me. He was so patient with me and my wife. He answered all of our questions He took his time with us He has the right personality for customer service. Promote him He needs to be a supervisor/ manager. Thanks again Wilber.I wish I could give you 10 stars.”
“I want to give a huge shout out to the young lady that serviced my husband, son and I with our new IPhones. She was very smart, knew about each product, and very thorough with everything. She is amazing. She made us 3 feel super confident in what we were getting. Thank you!”
“I'm not pleased with Verizon, but show me a large corporation that cares about the people who buy it's services these days and I'll show you my jaw on the floor.However, I did have to come to this location to make a transaction of sorts and was helped by Andrew Velkoff. Let's just say that if his customer service was not 5 star, I would have left annoyed and Verizon would have had a much larger issue on their hands than they already did.I hope Andrew is appropriately rewarded not only for the great customer service to me, but the service I am sure he provides to many.”
“I went in today to upgrade my iPhone 12. I was greeted right away by a young man named John. He was extremely polite and helpful. He listened to what I was looking for and answered all of my questions thoroughly. He was not pushy in any way. It just seemed like he genuinely wanted to help and did it all with a smile on his face. It was so refreshing to have this interaction because it's becoming rare today due to almost anywhere you go being so understaffed and under stress. He helped me end up deciding on the iPhone 15 and helped me set up having it shipped to me. I was in and out of the store within 20 minutes (I did go at a time that they weren't super busy). Thank you John for making the process so easy and for being so kind. I definitely recommend.”
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“The team members, Noah, jazz and Jay were beyond helpful and kind. If it wasn’t for them we wouldn’t have excellent unlimited home Internet with excellent phone plans. They are very polite and even made sure that my kids didn’t leave empty-handed. I got professional and efficient service!”