“I recently chose to get rid of my T-Mobile Wi-Fi. I’m not sure if it’s just awful or if it's my location. But the bottom line was, I could no longer deal with it. I decided to go to Xfinity. My neighbors recommended them, so I thought if it worked for them, it would work for me.
Fortunately, a young lady named Ari met me at the door. She was friendly and easy to talk to. I explained my problem with T-Mobile and told her that Xfinity was recommended to me in my neighborhood. I told her exactly what I wanted. She did not try to push me into anything else. I positively can’t stand it when people try to upsell to me. and I believe Ari picked up on that! I knew that I clearly explained to her what I wanted and she totally got it.
She was great! She explained what I was getting and gave me the equipment that I needed. I asked her to set up an appointment to have the equipment installed for the following afternoon.
Bob arrived at my door right on time. He did a great job. He immediately fell in love with my two friendly pitbulls, and when somebody likes my dogs that makes me very happy. I could tell he was experienced and he did an excellent job of setting everything up and explaining it to me. He took a quick picture of my dogs when he was leaving.
I do not have anything negative to say about Xfinity or the people that I dealt with. If I were to rate Ari and Bob, I would give them each a 10 out of 10.”
“Sign in immediately and you are then in the queue.if not with a customer, the techs come up to you and log you in on their ipad. Very good cust serv, attentive and helpful”
“Jennifer was absolutely amazing from start to finish! She helped us get our business account set up with three phone lines, Wi-Fi, and a tablet, and even stayed past the end of her shift to make sure everything was completed and working perfectly.
She gave us all the tools and information we needed to set our business up for success, and she made what could have been a stressful process so easy. On top of that, she was down-to-earth, funny, kind, and genuinely cared about helping us.
I truly can’t say enough good things about Jennifer. She’s the kind of person who goes above and beyond for her customers, and because of her, we’ll absolutely be recommending both her and this store to anyone looking for business or mobile service. Thank you, Jennifer!”