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“Agazillion stars for Josh in Lemoyne! We have been with Verizon for years just couldn't take the crappy customer service getting worse and worse. Josh is such a great guy very knowledgeable. Outstanding customer service! Highly recommend”
“Jordan has a calm demeanor which made the whole phone upgrade process go well. He was extremely helpful and thorough. Thanks for making this upgrade feel quick and easy.”
“My old service was cut suddenly during my workday; they had me back online in a few hours. Excellence service. If you value your time, these are the people to work with.”
“This is the BEST customer service I have received in years.
Mr Lee the manager was so kind , knowledgeable, and friendly.
I would recommend this store under his command every day of the week.
I suggest a pay raise so you never lose this RARE person.
He's a HUGE benefit to T mobile.”
“Worked with Josh (Allentown Blvd location) to sort out some Samsung features on my mobile and he did a fantastic job swiftly showing exactly what I was needing. His personal approach was outstanding! He went above and beyond.”
“Tyler helped us with great new plans for mobile and home internet. We got great deals on the plans, free watches with sims at low cost, paid off my Verizon phone and got cash back cards. We had incredible service with so much information. I recommend this store for you mobile and internet needs.”
“Charles and Zach were amazing helping me get setup with home internet. They were friendly and professional. I definitely would recommend anyone looking to join t-mobile to go see them. They will definitely take great care of you.”
“Stalin & Lucas were a TREMENDOUS help!! They helped my husband & I upgrade our phones! They were knowledgeable & found us the best deal! They were very professional and friendly! My husband & I were getting to know them some while they were getting our phones squared away! Thanks so much guys! You were great!!”
“All the staff were welcoming when I walked in. Ashton helped me today and made things very easy/seamless. They were very respectful and were willing to work with my family member over the phone to problem solve switching from Verizon to T-Mobile. Took less than 15 minutes. I even heard another staff member advocating for their client with a third party on the phone. Wish people left this site more positive reviews”
“Switched my cell services to xfinity and it was an easy and smooth process. Shoutout to Michael Bryan, sales consultant at this location, who made the transition easy to understand by being transparent and explaining in detail the answers to every question I had. We need more Michaels in the world.”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“I usually go to the Chambersburg Xfinity office since it's a little closer to my home base. I have had a very good experience so far with all the customer service reps in that office. They offered me a newer box and smaller to upgrade from an older box which was the larger modem. The rep did that for me to save me $100 rather than have a technician come to my house. Great, I came home hooked my new box up. I followed the directions as the rep explained to me to activate from my phone app. It was very easy to follow step by step. Now, I'm back online, don't have no idea what the problem was but the issue is fixed. The only issue I have is when I'm calling Xfinity and I want to speak to a live person which that was impossible. The AI programs take over humans some issue can't be solved from a bot. I rather speak to a human if they would answer for once”
“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”
“Sign in immediately and you are then in the queue.if not with a customer, the techs come up to you and log you in on their ipad. Very good cust serv, attentive and helpful”
“Went in for a new phone and questions regarding an upgrade, upgrade was done at a 3rd party Verizon location. We met with Alicia who helped with all our questions, and corrected the errors done at the other location. She went above and beyond assisting us and provided excellent customer service.
This has not been our first interaction with Alicia, as she previously helped us in the past. And we were extremely happy with our interactions with her then.
Alicia is very knowledgeable and a great asset to the Verizon company.”
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“Zyaire, at the Verizon store location in Lemoyne, PA, has been a great help to my family, in our recent trade-in of 4 phones. He also helped with transferring information with much patience, tech-savvy, and support. A 3rd trip back for more help, and he greeted me with a smile and was eager to help. I always go to the Lemoyne Verizon store, as there is little to no wait time to be helped, and always great service. Thanks, Zyaire!”