Macy's is described as a good store with a first class selection of top fashion brands, offering lots of brands to choose from and always having some kind of offer on most items. Shoppers note good quality and friendly staff, leading to nice and easy shopping. The store is always clean and never dirty. It is seen as a place for middle age and older type of clothes, though you could find stuff for younger people, too. However, some customers report that it does not seem like many people work there, making it difficult to find help. There have also been issues with orders, where only part was received. Overall, many would definitely visit again and recommend it, viewing Macy's as one of the few big stores that is still around.
Staff at Capital City are always accommodating and helpful even when busy the young lady even went back into the inventory room just to see if they had anymore of these shorts I liked in my size which I really appreciated cause I have a hard time finding shorts that fit right due to the size of my legs .
April 2026
We always have a really good time here but today an employee (I believe her name was Andrea) took incredible care of my family. This lady is a treasure, I hope you take great care of her. The kids love the toy section and sitting with the Geoffrey statue on the bench.
April 2026
You can find some amazing deals here with some good quality brands. We love coming to this location
