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“Came to Hot Topic for the first time when I was roaming the mall with a friend. Loved picking out pin-back buttons for my jean vest! The store employees were extremely nice and helpful— A+ on customer service here. Wide selection of anime merch, pop culture curios, and goth/band wear- the emo in me loves all of it.
The one thing I don’t really care for about Hot Topic is recent stocking of occult/witchy items. Really, this is more of an issue I have with Hot Topic corporate than any individual store, but I’d rather see store space used for additional band/metal shirts, accessories, or pop culture items— Hot Topic is an edgy emo store, not the local mystical/occult curio shop, and Hot Topic’s recent occult theme branding has made me less inclined to shop there. Bring back the metal/grunge core gear, get rid of the zodiac/witchy items. But that’s just my two cents.”
“Best shopping experience for my husband! Came in just to look and he fell in love with everything he got! Even dragged our kids with us! Everyone was so helpful and nice! Beyond the best experience ever for suit shopping! Highly recommended!”
“Great store. Had an issue with a product but they honored and did an exchange. I live abroad and even like that they helped me out which is respect a lot. Congratulations for the great store and the great customer service.”
“The customer service at this store is superb! I wanted to take a moment to say thank you to Nadine and her team! I struggle finding gifts for my picky fiancé. But Nadine is patient, very knowledgeable and has help me on numerous visits find a gift he loves. Even when the store is busy it’s always clean, has the best product and great customer service!!!!”
“Words cannot describe how much I love this store!! The clothes are so versatile and you can easily find something for every one of your loved ones. The girls here are always super helpful and constantly smiling. Not to mention the jeans are a 10/10! I 2000% recommend trying out Buckle if you haven't before”
“Great experience--lots of choices and style advise. If you are looking for a sharp business look, look no further for your source of one-of-a-kind wardrobe items that will last forever!”
“After ordering multiple dresses online from various sellers and striking out, went to Macy’s very discouraged. Found their amazing dress department with so many great dresses and their amazing clerk Audrey! Audrey is the best! With her thoughtful guidance, I came home with 5 great dresses. Highly recommend Macy’s.”
“10 stars if possible, I was greeted immediately, they offered very nice customer service, wide selection, two employees asked if I needed help, very clean inside, tidy, I was impressed! Well done”
“Angela helped pick out an interview outfit for me and I couldn't have been happier. Great personality and a willingness to help among all the staff members I interacted with here. Great experience!”
“I give dtlr cap city 5 0ut of 5 stars because they customer service is beyond outstanding specifically miss Jessica she made my son's day with his shoes for homecoming i will only shop here because of miss Jessica she is just a sweetheart and amazing at customer service she deserves a raise i never experienced this level of care with retail thank you miss Jessica from Jesse and Dominic ?????❤️”
“Laura was amazing! Outstanding customer service. She saved me so much embarrassment. She helped me find exactly what I needed. She was kind, patient and knowledgeable about what “suited” me best. Pun intended! I highly recommend that you visit her for all your tailored needs. Thank you Laura!”
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“Great experience! They have an awesome selection of streetwear, and I found exactly what I was looking for. My order arrived in just 3 days with regular shipping, which was much faster than I expected. The Godspeed piece was exactly as described—great quality and I absolutely love it. I’ll definitely be shopping here again!”