Fitzgerald Toyota Chambersburg is a newly remodeled dealership in Chambersburg, PA, offering a wide selection of new, used, and certified pre-owned vehicles. The dealership specializes in Toyota and Nissan vehicles and provides parts and service for all makes and models, with a focus on being EV-friendly. Customers appreciate the no-haggle pricing policy, which simplifies the buying process. While many reviews highlight positive experiences with the staff, including friendly service and comfortable waiting areas, there have been mixed feelings regarding customer service consistency. Some long-time customers have expressed disappointment over recent changes in management and service policies, especially regarding loaner cars, which are no longer guaranteed. One customer noted the importance of communication about such changes, as well as the expectation that basic services, like fluid top-offs, should be part of routine maintenance. Despite these concerns, many customers have praised the follow-up service and willingness of staff to address issues, indicating a commitment to improving the customer experience. Overall, Fitzgerald Toyota Chambersburg is recognized for its excellent service and supportive staff, although some customers feel there is room for improvement in service policies and customer communication.
Very knowledgeable, was able to help me with my concerns, treated me like family. Definitely has earned my business now and in the future.
September 2026
The sales team and the service team are amazing. This would be a 5 star review however, the shuttle service leaves much to be desired. The service team assured me they are working on improving that experience.
September 2026
Quick, easy and great prices. Always enjoy buying at fitz!
