Verizon's store in Chambersburg offers a wide range of mobile, 5G home internet, and business services, with convenient options for online orders, store appointments, in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Customers consistently praise the friendly and knowledgeable staff, highlighting employees like Kat, Isaiah, Monae, and Megan for their exceptional customer service and expertise. Many reviews mention how staff members are patient, helpful, and dedicated to finding the best solutions for each customer, making the experience enjoyable and stress-free. Customers express high satisfaction, with some noting their loyalty to Verizon since its inception. The store’s team is recognized for transparency, professionalism, and a welcoming attitude, ensuring customers feel valued and well-informed. Overall, Verizon in Chambersburg is described as a store with a strong team committed to providing excellent service and support for all mobile and internet needs.
Freindly staff, but had phone problems and was told it's a over their pay grade.
December 2025
Kat was great. Went in for a watch for my son, ended up with a new phone for me, the watch, multiple cases and screen protectors, and the Netflix/hbo bundle, all in less than 30 minutes.
Thanks Kat!
October 2025
Awesome customer service from John today, quick, patient and professional.
