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“Nate was so kind . I was incredibly stressed out coming into the store late at night with my three small children. Nate not only made the process painless he was also so enjoyable to talk to . I really appreciate it.”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“Instead of spending more money on a new device, I fixed the one I already had for cheaper than buying new. Brought it in and it was fixed within a week. Good help and good service. Support local Mon Valley business! ⭐⭐⭐⭐⭐”
“William was incredibly helpful and such a friendly and kind person. He busted his behind getting us taken care of fixing an issue that was from an entirely different store.
10/10 will recommend people to come see William for boost mobile services.”
“My experience it was a good experience The woman was very helpful the service was fast they help me with many questions I have because I'm not very computer friendly you know we recommend this store to all my friends”
“Please know your employee Ben Archinald was a tremendous help to us today. We had to get new phones and he was so helpful to us during the process. So friendly, so patient and so informative to us who knew nothing about how to do anything pertaining to this process. It is a comfort to know he will be available if we have any questions in the future. So very, very pleased with the service today.”
“My experience at the AT&T Store at the Waterfront in Pittsburgh. PA,:
Makaila was very committed to identifying and solving my issues. This staff person is a gem! I hope she is or becomes a leader to oversee/train/coach service providers to treat costumers well. I love the treatment and service I received!!”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
“Stopped in the store to ask for assistance. Chris, the store manager was extremely helpful. He was so kind and professional. He helped “save the day”! Thank you Chris.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Am I I'm going to give you benefit of the doubt I do not trust you not because of the past things that you have done but when you deny unfair treatment towards your consumers that's un-american.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“Smile, you’re on Cricket! ?
? ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! ?✨
Just come into the store and participate. Everyone is eligible!”
“The gentelman that has worked there is fabulous he has a respectful extremely helpful has gone above and beyond Ito help me and provide Knowledge service Geared to ones needs not just to make a xtra buckhe has a heart!!! The Brookline office the lady is Rude argumentiive hostile SMH NEVER GO . BEECHVIEW WELL WORTH YOUR SERVIC3,”
“Got very good deal .lady help me alot good customer service....... Another metro store try charge me more she give best deal so highly recommend this metro store”
“Bishop was very friendly, professional and knowledgeable! I would, and already have, recommend working with him to change services. A very rare, pleasant individual!”
“I had trouble trying to activate my new phone and the woman at the store, I think her name is Nina, did an awesome job talking to customer support for me and getting my phone activated. She is very nice and helpful!”
“Jenn was Exceptionally helpful!
Her Excellent Customer Service and being knowledgeable of how to fulfill my request,is what made my visit one that will certainly not be my last!
Thank you Jenn for providing something that is unfortunately hard to come by now;
An Excellent Customer Service experience!”
“Nice and friendly place.
Peter, Business representative, made my day showing humanity, professionalism and
attention to the details.
Will recommend to my
friends.”
“Asia she's amazing and haves such a great spirit and good customer service skills I would recommend this store to Everyone. Monroeville Mall Boost Mobile ?”
“I recently visited the Metro store and had a great experience thanks to Dev, a new guy in the store. From the moment I walked in, he was friendly, patient, and really took the time to understand what I needed. He explained everything clearly, answered all my questions, and made the whole process smooth and stress-free.
Dev provided excellent customer service and made sure I left completely satisfied with my purchase. If you're stopping by, I definitely recommend asking for him!”
“He did great work and was very polite. It was easy talking to him and i will be coming back. He not only fixed my phone but he did extra work on it that got it acting brand new again in a pretty fast manner and I appreciate that. I advice you come and get yours fixed also!”
“This location was decent, the sales person was kind, and took care of my problem. The only issue I do have is with Boost and their lack of locations. I had to come all the way from Greensburg to North Versailles to pay my bill bc there was an issue with their online site.”
11AM - 6PM
2000 Wharton St Suite E, Pittsburgh
Mobile Phones
“Super helpful when I went to upgrade my phone, was even nice enough to let me use their computer to log into my banking information since my old phone was disabled. Discussion and explanation of costs went a bit quickly, but still walked out a satisfied customer and with cheaper Internet service!”
“I had the best experience today at Boost. The associate Ab was knowledgeable, pleasant, patient and helped me through a very difficult time. I appreciate him more than you'll know!!! Thank you Ab”
“Our customer service with Rabi at the Southside Metro Store was great. She did an excellent job helping us add another phone on our account.I also was offered a tablet at no charge. Thank you Rabi for the assistance.”
“Metro staff members were very pleasant and helpful. They helped me transfer over service over it without any issues. I got a an iPhone 11 for free and it’s my first iPhone so I’m happy that I switched over with them. So far now problems with my phone and the service so far has been pretty good. Thanks again Metro staff!!”
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“Peter has always been the best when it comes to customer service and providing an answer with any questions I have! . He is always so patient, professional, and friendly. I love when I have to stop in and see he is there!”